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Gregg Baldwin

Overview Reviews (17) Inventory (1208)

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Gregg Baldwin

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Gregg Baldwin

Pre-Owned Sales Manager South

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6

17 Reviews

Overview Reviews (17) Inventory (1208)

4.6

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Gregg Baldwin

January 18, 2025

Dealership Rating

Employee Rating

Staff is friendly and helpful. Discussed in detail, the costs, financing and warranties of the car we purchased Discussed in detail, the costs, financing and warranties of the car we purchased More

by t.oswalt2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bell, Luke Goodman

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June 22, 2024

Dealership Rating

Employee Rating

Test drive the truck. Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitt Service Engine Soon light came on, salesman said that it was different than a check engine light- it is not. Got the truck home, and it has been sitting in the driveway because it will not start. More

by stevend16057

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cris Aviso, Doug Maynard, Jordan Adams, Robert Holly

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Jul 08, 2024 -

Regal Lakeland responded

Thank you for sharing your experience, and we apologize for the inconvenience you've faced with your new truck. We regret that the Service Engine light was not properly addressed during your test drive and for any confusion regarding its significance. It's concerning to hear that your truck is now not starting, and we want to resolve this as quickly as possible. Please contact us, our sales manager has left several voicemails as we are trying to address your concerns.

Jul 11, 2024 -

stevend16057 responded

I haven’t responded till I was less upset. To get the truck to run- new diistributor, cap, rotor, cam sensor, pcv valve, ignition coil, spark plugs, crankshaft sensor, air filter. It now runs, but is hard to start and idles rough. Had to replace 3rd door handle. (Which I knew buying truck) had to get lock pins for the headlights- because they fell out of brackets. At least AC works. Now that I have driven it a few hundred miles- I have found the harmonic balancer is separated in 2 pieces.-apparently a Chevy/gmc problem.

June 17, 2024

Dealership Rating

Employee Rating

Outstanding in follow through and Gregg Baldwin has the appetite to meet and exceed his customers needs. appetite to meet and exceed his customers needs. More

by mbirdwell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2024 -

Regal Lakeland responded

Thank you!

May 29, 2024

Dealership Rating

Employee Rating

I had a great experience and I love my car thanks so much for getting me into a brand new 2025 Kia K5 for getting me into a brand new 2025 Kia K5 More

by Kathy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sabrina

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May 29, 2024 -

Regal Lakeland responded

Congratulations on your new K5!

May 29, 2024 -

Kathy responded

Thankkk you I love it

April 22, 2024

Dealership Rating

Employee Rating

Gregg Baldwin was friendly and very caring. He was very knowledgeable about Kia Sport. I definitely highly recommend Kia Sport services and Gregg Baldwin. Keep Up The Good Work! He was very knowledgeable about Kia Sport. I definitely highly recommend Kia Sport services and Gregg Baldwin. Keep Up The Good Work! More

by misspecialtee

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 25, 2024 -

Regal Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 16, 2024

Dealership Rating

Employee Rating

I had great experience with the dealership and Greg Baldwin. For my next purchase I would definitely come back and refer Greg to all of my family and friends. Baldwin. For my next purchase I would definitely come back and refer Greg to all of my family and friends. More

by sweetrissy1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 16, 2024 -

Regal Lakeland responded

Congratulations on your new car!

April 11, 2024

Dealership Rating

Employee Rating

Great care and excellent customer service. Gregg helped with everything and made sure I was in love with my purchase. Gregg helped with everything and made sure I was in love with my purchase. More

by Des

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 16, 2024 -

Regal Lakeland responded

Congratulations on your purchase!

April 10, 2024

Dealership Rating

Employee Rating

If you are looking for a elevated customer interaction this is what you need. Definitely five star experience. The entire team was welcoming, kind, patient and very responsive to my questions. I felt like this is what you need. Definitely five star experience. The entire team was welcoming, kind, patient and very responsive to my questions. I felt like I was the only customer at the dealership with the attention and personalization of services I received. Best experience I have ever had at any dealership. Thanks Greg & team. 💥💥💥💥💥 More

by Gayann

Recommend Dealer

Yes

Other Employees Tagged: Chayton

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Apr 10, 2024 -

Regal Lakeland responded

Thank you so much for taking the time to share your wonderful experience at Regal Automotive. We're thrilled to hear that our team provided you with an exceptional level of service and that you felt truly valued during your visit. I'll be sure to pass on your kind words to Greg and the entire team. Your feedback serves as a great encouragement to all of us to continue delivering top-notch service to every customer who walks through our doors. Thank you once again for choosing Regal Automotive. We appreciate your patronage and look forward to serving you again in the future.

April 08, 2024

Dealership Rating

Employee Rating

Knowledgeable, accommodating and helpful to find my perfect car. Easy to work with and efficient paperwork process. perfect car. Easy to work with and efficient paperwork process. More

by Kelly

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sonny Glover

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Apr 10, 2024 -

Regal Lakeland responded

We're thrilled to hear that our team was able to assist you in finding your perfect car and that you found our staff to be helpful throughout the process.

April 08, 2024

Dealership Rating

Employee Rating

Great customer service . I would recommend anyone to come to Kia . The service was awesome and all Greg was very helpful. I would recommend anyone to come to Kia . The service was awesome and all Greg was very helpful. More

by welshonam06

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 10, 2024 -

Regal Lakeland responded

Thank you for your glowing recommendation! We're delighted to hear that you received great customer service during your visit to Kia and that Greg provided you with awesome assistance.

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