Greg Taylor

I returned to the Rusty Wallace KIA dealership because of my first experience with Greg Taylor and my purchase of a used KIA Soul. Total professional in his knowledge and ability to help us find just the ri my first experience with Greg Taylor and my purchase of a used KIA Soul. Total professional in his knowledge and ability to help us find just the right car, at a very reasonable price. No pressure…very thorough in explaining all the options…I’m delighted to say that our second time working with Greg was as great as the first!! I highly recommend you give him a call!! More

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Greg Taylor is the best. He is very patient and considers a lot for customers. For example, he would let you do the test driving before you make any decisions. In my case, he He is very patient and considers a lot for customers. For example, he would let you do the test driving before you make any decisions. In my case, he helped me to trade in my old car and brought it back to the store as well, and got my lost title replaced and the insurance switched. It was really nice for me because I am an international student here, and we never deal with car stuff before. I really appreciate his service and help. Please call Greg without any hesitation. More

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Great people, great selection, customer focused. Terrible location; not enough room in the parking lot, overcrowded. Terrible location; not enough room in the parking lot, overcrowded. More

by 4castles Verified Customer Verified Customer

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The sales people are not overly pushy though the service department is always a wait to get into department is always a wait to get into More

by HEATHERLEWRIGHT Verified Customer Verified Customer

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Great customer service and very timely. Service was done before the projected time for completion. Service was done before the projected time for completion. More

by dmunsey29 Verified Customer Verified Customer

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After having a poor experience at another Kia dealership, I spoke with Greg Taylor at Rusty Wallace Kia in Alcoa. Greg was so easy to work with. He also had the finance manager call me directly, who gave me I spoke with Greg Taylor at Rusty Wallace Kia in Alcoa. Greg was so easy to work with. He also had the finance manager call me directly, who gave me a great deal on my trade-in as well as financing plan I wanted. They truly made me feel like a valuable customer, with Greg even reaching out after the sale to make sure I am happy with my new 2024 Sportage SX Prestige. I've already given Greg's business card to a few friends and intend on bringing all of my future business to him and this dealership. More

by Angelast71 Verified Customer Verified Customer

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Was very accommodating when I had to leave my car there due to travel! Very pleased with my service. due to travel! Very pleased with my service. More

by REBECCA Verified Customer Verified Customer

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I did a lot of research before the purchase of my Kia. I was looking at the Sorento. I had an idea of pricing. I knew inventory available within 100 miles. Greg Taylor was the first to reach out to me whi I was looking at the Sorento. I had an idea of pricing. I knew inventory available within 100 miles. Greg Taylor was the first to reach out to me while I was online searching. He answered my questions and stayed late to show me several models and let me test drive. I told him I was only interested in looking at my options at the moment. He never appeared in a hurry even while keeping him late. He had my car appraised and gave me purchase options on all the models I test drove. I continued to research and returned to the dealership again the next day. Greg was unavailable, but AJ Wright, who assisted me with my first Kia purchase, was eager to help. I pulled up the the car I was interested in and gave him the price I could afford. I knew my appraisal and my down-payment. Court the sales manager, was available the night before as well as purchase day and was very helpful going over my purchase options. And within minutes I purchased the Kia Carnival not the Sorento. Denise helped me with my financing and warranty. No pressure to purchase more than I wanted. Everything was very relaxed and everyone was a joy to work with. I was out the door in my new Kia within an hour start to finish. I love my Carnival but I do plan to trade in a year or two for the Carnival hybrid. I will return to Kia Alcoa More

by penglandrn Verified Customer Verified Customer

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We have purchased two vehicles from this dealership. Used the same salesman and feel like we got a good deal both times! Used the same salesman and feel like we got a good deal both times! More

by lisa315 Verified Customer Verified Customer

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Repeat customers! Great folks to deal with. We have purchased 2 vehicles from Greg Taylor, fantastic guy Great folks to deal with. We have purchased 2 vehicles from Greg Taylor, fantastic guy More

by bdunn1262 Verified Customer Verified Customer

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