Greg Ritter
Greg Ritter at Delaware Cadillac
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Greg Ritter

Service & Parts Director

Delaware Cadillac

1606 Pennsylvania Avenue
Wilmington, DE 19806

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7 Reviews

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7 Reviews

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7 Reviews of Greg Ritter

April 02, 2024

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Employee Rating

Greg, Harry and Drew were a pleasure to work with . Not my first purchase, but do highly recommend . More

by Crossanhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Delaware Cadillac responded

Thank you for your 5-star review and recommendation! We're glad to hear that Greg, Harry, and Drew made your experience a pleasant one. We appreciate your continued support and look forward to assisting you again in the future

August 14, 2023

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Employee Rating

James has been great to deal with. He and the dealership team has made my buying experience with Delaware Cadillac a pleasant experience. I personally have recommended them to others a More

by jean
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 17, 2023

Delaware Cadillac responded

Thank you so much for your wonderful feedback! We're thrilled to have made your buying experience at Delaware Cadillac a pleasant one. Your recommendations mean a lot to us, and we're committed to maintaining the same level of excellence for all our customers.

July 19, 2020

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Employee Rating

Thanks for helping us out with our situation! Awesome experience from cradle to grave. The product, the deal, the sale, financing, detail all high marks! More

by bmlunsford06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stanton, Drew Baker

Jul 21, 2020

Delaware Cadillac responded

Thank you for the great review!

October 31, 2019

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Employee Rating

Service department is the worst. After several attempts via phone calls and email to contact Bobby Jones with no response, I had to mention on my last attempt to reach out to the owner of the dealership to More

by ddeegan
Recommend Dealer
No
Oct 31, 2019

Delaware Cadillac responded

Hi, We are terribly sorry for the poor experience! I am not sure how you we're not able to reach them, but I'm sure you weren't ignored. However, there had to have been a communication break down on our part :( If you can e-mail me at alocker@autoteamdelaware.com with your phone number and more information I can try to see what we can do to make this right. Thank you for bringing this to our attention.

July 19, 2018

Dealership Rating

Disappointingly unreliable service Very disappointed by the quality of Service or perhaps I should say lack of attention at service and upon its completion. I would strongly suggest if More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Toni Spille

Jul 20, 2018

Delaware Cadillac responded

Mr./Ms/Mrs. Disappointed, Thank you for bringing this to our attention. This review does not sound like the standards that we strive to achieve. We are terribly sorry for the experience, and would really like to learn more about what happened so we can improve. If you would like to discuss the issues further, please contact us at your earliest convenience at (302) 656-3100. We look forward to speaking with you. Best, The Delaware Cadillac Team

October 03, 2017

Dealership Rating
Employee Rating

dependable and professional These people care about their clients and are excellent to deal with. I will definitely stay with them for all my service needs. They are true profe More

by Eastern Shore Native
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toni Spille

Sep 24, 2020

Delaware Cadillac responded

Thank you for the five-star review!

September 19, 2015

Dealership Rating

Mike Cassidy! your the man My visit to the Cadillac dealership in Wilmington DE, was by far the best experience Ive had ever since I start buying cars . Mike Cassidy is a real p More

by Soollaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Feist, Toni Spille, Bob Dominick, Mike Cassidy, Tanya Sirotin , John Danze, Ron Distefano, Darren Margetich, Mike Matteo, Steve Megaw, Ketty Viohl

Sep 24, 2020

Delaware Cadillac responded

Thank you for the five-star review!

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