Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Chevrolet Hyannis
Hyannis, MA
1,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,125 Reviews of Copeland Chevrolet Hyannis
November 20, 2024
Absolutely a great experience in purchasing our new Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional. We look forward to future business with Copeland and him. More
by BDcola1
Employees Worked With
Ben Whitney
November 19, 2024
My experience was with the Service Department. A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, seemingly apathetic, and difficult to communicate with. Overall, the department couldn’t provide adequate communication about my vehicle — what needed to be done — and when it would be ready. More
by doro24don
Employees Worked With
Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
November 12, 2024
Professional & courteous . They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. More
by Mark
Employees Worked With
Thomas McCarthy
November 05, 2024
When making my appointment, I was told it would only require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to re require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to return home and pick up my car the next day. She was helpful and courteous and presents the firm in a most positive light. She saved the day for me. More
by Gerald Mulligan
Employees Worked With
Hephzibah Harris
October 26, 2024
My car had to have a complete break job. Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and the Not even 20000 miles on it. I had a noise from my last oil change but they said they didn’t hear it. I sent my husband for my last oil change and they heard it. This shouldn’t happen. Not even covered under warranty 😢 More
by Jegger58
Employees Worked With
George Mignosa
October 23, 2024
Quick, easy and personable. I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of eve I have dealt with many cars salespersons and have left very frustrated and annoyed at times. He just made the process - simple.. stayed on top of everything. More
by Dodillon05
Employees Worked With
David Easa
