Greg Locastro

This dealership is not what it seems. On the surface , our buying experience was great! We enjoyed our experience with our salesman . He called me after I entered the car I was looking f On the surface , our buying experience was great! We enjoyed our experience with our salesman . He called me after I entered the car I was looking for on CarGurus.com. He ran my credit and told me he had a car for me . I drove to the dealership , filled out the necessary paperwork and drove away in my Subaru. It wasn’t until a couple months later that we realized everything was not as it seemed . First we were notified two months after we bought the car that the finance company had “not completed their interview with me. “ I was given a number and called to answer the questions the company had. A few more weeks later we were notified by a Mr. Sandavol that the finance company had ultimately denied our financing . He assured me that we just needed to keep in touch and that he would work something out. We waited a couple days , heard nothing and emailed him back day after day . We got no response. We tried mailing the payment into the finance company listed , because the dealership had registered the car to us and listed the original finance company. They sent our check back. We called several times and had no returned calls. So four months after buying the vehicle an Alvin Nix . The new GM messaged us stating he was going to call the vehicle in stolen if we didn’t return it. We explained to Mr. Nix that we had already paid $1000 down , had a contract and had earnestly tried sending the payment to the right place. He then acted as if he wanted to help us to again threaten the law after I made clear to him I knew my consumer rights. He was unhelpful. He was rude. He tried to make it as if we were doing something criminal when in fact we had gone above and beyond to keep in communication with him . This is known as yoyo financing and it is a scam . Be aware . More

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Greg was amazing! ! He helped me find my dream car quickly and got me a great price! I left the dealership wanting to email his contact info to all of my friends! ! He helped me find my dream car quickly and got me a great price! I left the dealership wanting to email his contact info to all of my friends! More

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I didn't think dealers like this existed anymore. The purchase process was very easy with no pressure and Greg gave me excellent customer service. The purchase process was very easy with no pressure and Greg gave me excellent customer service. More

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Greg Locastro and the rest of the staff were very approachable and patient with my purchase. They answered all my questions, gave timely responses and followed up on open issues the week after my pur approachable and patient with my purchase. They answered all my questions, gave timely responses and followed up on open issues the week after my purchase. More

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Greg is phenomenal! ! He went above and beyond. I couldn’t be any happier with the whole process. He kept me in the loop from start to finish. Sent me pictures and video ! He went above and beyond. I couldn’t be any happier with the whole process. He kept me in the loop from start to finish. Sent me pictures and video during the whole process. Thank you Greg!! you have a customer for life! More

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10/10 recommend! Since the time I walked in, I had a great experience. Special thanks to Marcus and Steven. Since the time I walked in, I had a great experience. Special thanks to Marcus and Steven. More

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Greg is wonderful! He takes his time to ensure you are not just simply purchasing a car but purchasing a car that makes sense for you. Very knowledgeable - a wonderful He takes his time to ensure you are not just simply purchasing a car but purchasing a car that makes sense for you. Very knowledgeable - a wonderful experience overall. If you’re looking for a car definitely recommend BMW Fairfield and specifically Greg L! More

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Everyone is very friendly and the dealership is easily accessible. Look forward to seeing the new service department. accessible. Look forward to seeing the new service department. More

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I was really not looking forward to buying a new car because the car that I thought was my forever car had been in a collision & totaled. I decided to go to BMW in Fairfield and Greg came out to meet & because the car that I thought was my forever car had been in a collision & totaled. I decided to go to BMW in Fairfield and Greg came out to meet & greet us, my entire demeanor changed. He was absolutely the best at explaining everything in detail, there was even snacks and water available to us. I bought a car immediately, & he has been following up on everything that is pertinent to me. I am completely satisfied with the purchase of the car, and he has kept in touch with me, calling to make sure that everything is to my satisfaction. I have a beautiful car and I can say Greg is the best that I have dealt with in purchasing a vehicle. Thank you Greg! More

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Greg is the greatest! He sent me a video of the car I was interested in so I could see it before driving over an hour to the dealership. He took the time to get me a great He sent me a video of the car I was interested in so I could see it before driving over an hour to the dealership. He took the time to get me a great price and a payment I could afford. He brought me snacks and water and offered coffee. He is kind and fun and I have never enjoyed buying a car this much. More

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