Héctor and Zack really took care of our of us.
Overall this seems like the most straightforward dealership we’ve visited.
My wife and I spent a year visiting other dealers. Every interaction wa
Overall this seems like the most straightforward dealership we’ve visited.
My wife and I spent a year visiting other dealers. Every interaction was negative. This dealership was different. They gave us a fair deal, and provided actual answers to our questions.
Overall I would recommend this dealership. Chris the finance man was great too.
More
by Blas Moreno
Other Employees Tagged:
Héctor, Zack and Chris
May 14, 2026 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Feel free to reach out to us if you need anything. Have a wonderful day.
Service department staff was extremely courteous and oil
change was completed before expected. You don’t see that…ever.
change was completed before expected. You don’t see that…ever.
More
by RB2
Service Price Transparency
May 14, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
It was an easy experience.
Eric was my contact and he was great. Eric was very informative and attentive
Eric was my contact and he was great. Eric was very informative and attentive
More
by lrosstexas
Service Price Transparency
Other Employees Tagged:
Eric Gustafson
May 14, 2026 -
Group 1 Ford of South Austin responded
Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
We brought our vehicle in for maintenance specifically
because it's a high mileage vehicle, and the service department did not disappoint. We anticipated more issues than we were aware of, and they were t
because it's a high mileage vehicle, and the service department did not disappoint. We anticipated more issues than we were aware of, and they were thorough, patient when we asked for explanations, and swift at the repair.
More
by Alex
Service Price Transparency
Other Employees Tagged:
Lafayette
May 14, 2026 -
Group 1 Ford of South Austin responded
Hello Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, supportive and very knowledgeable customer
service team. From the top down. Jackie scheduled a fast service for me and assured completion on time !
service team. From the top down. Jackie scheduled a fast service for me and assured completion on time !
More
by widenet
Service Price Transparency
Other Employees Tagged:
Jackie Wiora
Apr 26, 2026 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
The service was fast and great.
Very friendly, helpful. And all questions were answered. Amazing
Very friendly, helpful. And all questions were answered. Amazing
More
by jesus.g.sanchez45
Service Price Transparency
Apr 25, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I had a great experience at the Ford dealership.
The staff was professional, helpful, and efficient.
The staff was professional, helpful, and efficient.
More
by Bethaney.Watson
Service Price Transparency
Other Employees Tagged:
Shawndrel Mowatt
Apr 22, 2026 -
Group 1 Ford of South Austin responded
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Aside from the expense of the visit $1500+, the service
was good. And the people were nice. I’d recommend it to anyone.
was good. And the people were nice. I’d recommend it to anyone.
More
by ampmerryangel13
Service Price Transparency
Other Employees Tagged:
I don’t remember my advisor but he was nice
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
No pressure and great prices with many dealer discounts.
Taking delivery was easy. They helped set up the ford app.
Taking delivery was easy. They helped set up the ford app.
More
by kingallen
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great customer service.
Jose Ochoa goes above and beyond with top service. We love our agent.
Jose Ochoa goes above and beyond with top service. We love our agent.
More
by Ssalinas_pink
Apr 20, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy you found Jose to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer Reviews
Cars for Sale
Dealer Log In
