Thorough inspection with video sent to you phone.
Staff is friendly and informative. Wainting room is comfortable.
Staff is friendly and informative. Wainting room is comfortable.
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by jimmyb1883
Service Price Transparency
Feb 28, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I was able to get the numbers right for the vehicle I
wanted. Its an excellent deal.
wanted. Its an excellent deal.
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by onesyeatman
Other Employees Tagged:
Devine Gonzales = 5
Feb 27, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
My experience was great!
My advisor was Shawndrel M and she was very attentive. Quick and thorough.. went over everything I needed for my vehicle.
My advisor was Shawndrel M and she was very attentive. Quick and thorough.. went over everything I needed for my vehicle.
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by jburciaga15
Service Price Transparency
Feb 27, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Salesman Kenny was excellent and the finance department
got us the deal we were looking for
got us the deal we were looking for
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by nabors_richard
Other Employees Tagged:
Kenny Gonzales
Feb 27, 2026 -
Group 1 Ford of South Austin responded
Hello, we're happy to hear you had such a positive experience with Kenny! Feel free to reach out to us if you need anything. Have a wonderful day.
The service advisor 710 Lynne Thurmond took excellent
care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
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by Marcia Luiza
Service Price Transparency
Other Employees Tagged:
Lynne Thurmond
Feb 19, 2026 -
Marcia Luiza responded
The service advisor 710 Lynne Thurmond took excellent care of my car, she was very polite, easy to talk to, listened to what I needed and quickly and efficiently performed her job
Group 1 had great service and was very informative on our
recommended repairs. We will continue to do business with them in the future.
recommended repairs. We will continue to do business with them in the future.
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by ambashmar
Service Price Transparency
Other Employees Tagged:
Lafayette
Feb 19, 2026 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was able to handle the entire transaction 600 miles
away and was able to have the vehicle transported upon the referral from my salesman Steve! Great overall experience
away and was able to have the vehicle transported upon the referral from my salesman Steve! Great overall experience
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by Gregdennis213
Other Employees Tagged:
Steve peanick ⭐️⭐️⭐️⭐️⭐️
Feb 15, 2026 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good dealership, always welcoming and helping caring
about customer service . Respectful and knowledgeable. All around great experience..
about customer service . Respectful and knowledgeable. All around great experience..
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by David
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Great job, in and out for oil change in less than thirty
minutes! Thanks again.
minutes! Thanks again.
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by Hreichiii
Service Price Transparency
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Every visit to your Dealership is always a grate
experience and will always recommend to anyone wants a grate experience. Jacklyn Wiora is the most experienced and most wonderful service advisor I’v
experience and will always recommend to anyone wants a grate experience. Jacklyn Wiora is the most experienced and most wonderful service advisor I’ve had the pleasure to have meet. My veh is always returned to me with care and cleanliness.
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by jbravog347
Service Price Transparency
Feb 12, 2026 -
Group 1 Ford of South Austin responded
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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