Greg Jones

Fast service was easy to set up an appointment. Love the video assessment of my vehicle. Love the video assessment of my vehicle. More

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Bad communication and follow-up with service agent. Did not pick-up my emails. I had sent an email to both Carmax and BMW so BMW had the relevant contact information but there was no follow-up until Did not pick-up my emails. I had sent an email to both Carmax and BMW so BMW had the relevant contact information but there was no follow-up until I called in 6 days later. Service agent said he left numerous voicemails with Carmax but never followed up with the email address. He missed it. More

by davidokaplan Verified Customer Verified Customer

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Brought my X3 in for a recall. Vehicle serviced and washed in promised time frame. Good selection of snacks, but they did run out. After we got home we noticed water spots all over Vehicle serviced and washed in promised time frame. Good selection of snacks, but they did run out. After we got home we noticed water spots all over the right side?? More

by arbmeb Verified Customer Verified Customer

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I had an appointment for service & Greg Jones was wonderful! Keep up the good job! wonderful! Keep up the good job! More

by RENEE.TUFTS0214 Verified Customer Verified Customer

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This was my first time at your dealership as I am here from upstate NY. The Service was top notch, the personnel were professional and personable, and the time went by quickly in the lounge. I appreciated from upstate NY. The Service was top notch, the personnel were professional and personable, and the time went by quickly in the lounge. I appreciated the video with the details on the Service routine on the car. I apologize as I dont know the persons name who sent me the video but I would give him a 5 Star rating as well. I also received help from a BMW genius with an App problem, with issues resolved. Thank you for your time and I will return at a future date. More

by ZINGLERV Verified Customer Verified Customer

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Friendly , professional, absolute delight to interact with the service advisor, front desk and car drop off staff!!! A wonderful experience with the service advisor, front desk and car drop off staff!!! A wonderful experience More

by CENZI514 Verified Customer Verified Customer

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Couldn’t have been happier with service we received while using Sarasota BMW! We will definitely be back. using Sarasota BMW! We will definitely be back. More

by dougknodle Verified Customer Verified Customer

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Repair completed correctly. Greg Jones is great to work with, answers all my questions and gets job done. Greg Jones is great to work with, answers all my questions and gets job done. More

by anwar622 Verified Customer Verified Customer

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Gregg was very helpful and courteous. he got back to me very quickly with the pricing. Thank you he got back to me very quickly with the pricing. Thank you More

by widdick Verified Customer Verified Customer

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The best service that I’ve gotten in any dealership since I’ve owned a car. Greg is Tops, very compassionate, concerned, friendly, and most of all knowledgeable. He is there for the customer. I’ve owned a car. Greg is Tops, very compassionate, concerned, friendly, and most of all knowledgeable. He is there for the customer. More

by gerryz06 Verified Customer Verified Customer

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