Greg Haines
Greg Haines at Toyota of North Canton
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Greg Haines

Sales Manager

Toyota of North Canton

6527 Whipple Ave NW
North Canton, OH 44720

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9 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

27 yrs, 2 mos

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9 Reviews

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9 Reviews of Greg Haines

April 21, 2024

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Employee Rating

Great experience buying my 4 runner . Anthony was great. Fast efficient polite . I would definately recommend asking for Anthony More

by terry_kemmerer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ramage, Jeremy Banks

Apr 22, 2024

Toyota of North Canton responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2024

Dealership Rating
Employee Rating

After a month of ownership, I had oil changed and i had to clean all of the excess oil left ridiculously splattered over plastic engine cover and discovered they didn't top off windshield fluid much less p More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2024

Toyota of North Canton responded

Hi Jason, we regret to hear that you are displeased with your recent experience with us. We truly value your business, and we always work to do the right thing. Please reach out to us directly. Regards, Frank Odrobina General Manager fodrobina@fivestaronline.net

March 02, 2021

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Employee Rating

I purchased a new 2020 Camry from this dealership in 3/2020. I specifically wanted an AWD and the salesman assured me that the car that I was buying was one. I even asked them to price match a car that More

by JohnDoe44720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jason Pettigrew , Jordan Hardy, Joe Pettigrew

Mar 02, 2021

Toyota of North Canton responded

We sincerely apologize for the miscommunication/confusion about the Camry being AWD vs FWD. The original paperwork does show FWD. We apologize we were not able to reach a satisfactory remedy for you as we do not and can not store any customers' wheels due to lack of space. If you would like to discuss further, or change your mind about moving into the AWD Camry, please contact us. Thank you

Mar 02, 2021

JohnDoe44720 responded

Till I saw this response I was giving some benefit of doubt to the dealership. The statement that the paperwork shows FWD is a lie. I did bring the original sticker to the dealership and showed it to the manager and there was no mention of AWD/FWD/drivetrain on it. That is why I had asked the salesman about it. This time I was told that if the car is AWD, it would says so on the sticker and if it doesn't then it is FWD. I wasn't told this when I bought the car and had asked if it was AWD or FWD. Also, I did get the listing info for the car on cars.com and do have it with me. There is no mention of AWD or FWD on that as well. Unfortunately I lost the paper with the info for the car that they price matched which had the salesman's writing on it. They said they don't have it as part of the sale paperwork. If I had it I may not have stopped with just writing bad reviews.

September 02, 2020

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Great experience! Robert was very accommodating to my wants and needs for buying my new Rav4 Hybrid. He was very knowledgeable about my vehicle and he extended the perfect amount of communication with th More

by mklist17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Rowan

Sep 02, 2020

Toyota of North Canton responded

Thank you! We appreciate your business and hope you are enjoying your new RAV4!

August 10, 2019

Dealership Rating
Employee Rating

Great service. This was the first time my wife and I went to a Toyota Dealer. Everyone we met at Cain Toyota from Greg Haines the Manager, to our salesman Greg Owen More

by KJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Evans, Dan Maloy, Greg Owens

Aug 10, 2019

Toyota of North Canton responded

Thank you for choosing our dealership! We appreciate your business!

May 09, 2018

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Employee Rating

Excellant place to buy a Toyota Both Dave Rodriguez and Greg Haines made the purchase of my new Tacoma the most pleasurable buying experience yet. I will definately return in the fur More

by Dre
Recommend Dealer
Yes

Other Employees Tagged: Dave Rodriguez

May 10, 2018

Toyota of North Canton responded

Thank you! We appreciate your business and hope you are enjoying your new Tacoma!

May 06, 2018

Dealership Rating
Employee Rating

Great place to buy a Toyota Dealership experience was great. Dave Rodriguez answered all of our question and was knowledgeable about the vehicle. Jason Pettigrew was open to our More

by Carol B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Pettigrew , Tony Neman, Dave Rodriguez

May 06, 2018

Toyota of North Canton responded

Thank you, Carol! We appreciate your business!

April 16, 2018

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Employee Rating

GREAT experience! We have bought Toyota's at other dealers in the past, but decided to come back to Cain even though it is a little further from home. From the moment w More

by Gary & Jennifer
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Rodriguez

Apr 16, 2018

Toyota of North Canton responded

Thank you! We are so happy to hear about your experience with our dealership and are always happy to be of assistance! We hope you're enjoying your new ride, and we appreciate you traveling the extra distance to do business with us!

March 28, 2018

Dealership Rating
Employee Rating

Great Experience I am very happy with my new RAV4! It is fun to drive. I had a great experience with everyone that worked with me. Robert took a lot of time with me More

by Kaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Rowan , Brian Cain

Mar 28, 2018

Toyota of North Canton responded

Thank you! We appreciate your business and hope you enjoy your new ride for many years to come!

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