Greg Besson
Greg Besson at Honda of Fort Worth
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Greg Besson

General Manager

Honda of Fort Worth

3400 W Loop 820 South
Fort Worth, TX 76116

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16 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

30 yrs, 2 mos

Languages Spoken

English English

Employee Video

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16 Reviews

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16 Reviews of Greg Besson

March 05, 2024

Dealership Rating
Employee Rating

Best car buying experience ever. General Manager, Greg Besson, took time to come out to meet us while we were working with his salesman, Raphael. He was very friendly and set us at More

by gorman_helen_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Posada

Mar 08, 2024

Honda of Fort Worth responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

July 20, 2021

Dealership Rating
Employee Rating

Rude, rude management. This place is run by the most unprofessional person I have ever encountered. He was obnoxious from beginning to end and made it clear my business was not important at all. More

by Cassie
Customer Service
Friendliness
Price
Recommend Dealer
No

December 05, 2020

Dealership Rating
Employee Rating

I bought a 2019 Honda Ridgeline in November 2020. The vehicle description on the dealer website clearly stated the truck had a 90 day free trial of Sirius XM radio. When I called Sirius XM radio to star More

by R Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: OMAR ALVAREZ, Used car sales manager

Jan 14, 2021

Honda of Fort Worth responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact Greg Besson at 817-696-4000 or Gbesson@hondaoffortworth.com and we will do our best to make this better.

Jan 14, 2021

R Baker responded

xxxxxxxx. Greg Besson will do nothing. Why did you even bother to reply?

August 28, 2020

Dealership Rating
Employee Rating

I highly recommend this dealership!! The General Manager, Service Manager, and Salesman all showed high integrity in every aspect of the buying process and service!! More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Byrd, Dhruv Harsora , Nick Besson

Aug 31, 2020

Honda of Fort Worth responded

Thank you for your positive feedback, from all of us here at Honda of Fort Worth!

August 05, 2020

Dealership Rating
Employee Rating

We had a great experience at Honda of Fort Worth everyone was amazing. They were very service oriented and friendly. We will definitely come back to HOFW again. More

by dbitters67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominic Hernandez, Ron Singuluri, Nate Woods

Aug 10, 2020

Honda of Fort Worth responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 01, 2020

Dealership Rating
Employee Rating

The previous one-star review of this dude couldn’t have been more spot on. Condescending and rude is an hallmark with this guy. What kind of salesman would stop responding to a potential customer in the mi More

by DLG0148
Recommend Dealer
No

March 24, 2020

Dealership Rating
Employee Rating

Greg Besson is unprofessional Greg Besson does not care about customers or repeat business. He is extremely unprofessional, rude and sarcastic. His obnoxious behavior has put me More

by ebethcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 27, 2020

Honda of Fort Worth responded

I honestly don't think we've met. But everyone is entitled to their opinion. We do care about all of our customers and their repeat business. That is why Honda has awarded us the coveted President's Award for customer service, the last 3 years in a row. We would love the opportunity to repair our relationship with you. Greg Besson

Mar 28, 2020

ebethcox responded

We met via email where you basically told me you had no interest in my business. Repair our "relationship?" That's funny. When I reached out to you to try to let you know how frustrating it was to be repeatedly passed from salesperson to salesperson, having to start over every single time, you blew me off. When I asked if anyone read the emails sent to loyalty@hondaoffortworth.com you responded with a glib "sure we do" making sure I knew that you not only read them, but you actively ignored me. You are very bad at your job.

Mar 28, 2020

Honda of Fort Worth responded

Everyone is entitled to their own opinion. Please understand that when you were being passed from one salesman to another, I was in the middle of having to make some of the toughest decisions I've ever had to make in our business. We laid off over 70% of our employees in less than a week. I am sorry if this inconvenienced you or made it seem like we didn't care. But these were unprecedented circumstances. I tried to respond to your email, but it had been blocked. I sincerely hope that you and your family are doing well during this crisis. If we can ever be of assistance in the future please let us know.

Mar 28, 2020

ebethcox responded

So at a time when you are having to deal with lagging sales, you blew off someone who was ready to buy in the rudest, most obnoxious way. I don't understand that at all.

December 02, 2019

Dealership Rating
Employee Rating

Best dealer experience ever! We had to purchase a vehicle on short notice, as our daughter's old car suddenly died. We were referred to Honda of Ft. Worth by a friend, and we coul More

by Kim S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christine Caselli, Chase Toyer

Dec 03, 2019

Honda of Fort Worth responded

Thank you for your positive feedback!

November 28, 2019

Dealership Rating
Employee Rating

I’ve been driving a Honda for over 10 years and have always used Honda of Fort Worth. They are a great dealer and everyone has always been friendly and very professional. Great team! Thank you More

by Jim
Recommend Dealer
Yes

Other Employees Tagged: Kerry Stewart, Donnie Muennink

Dec 02, 2019

Honda of Fort Worth responded

We appreciate you taking the time to leave us a positive review!

October 19, 2019

Dealership Rating
Employee Rating

Dedicated Customer Service Octavia was dedicated to finding the car that checked all my boxes, and when one couldn't be found in the used lot, he got me an incredible deal on a More

by Taryn Denton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Gaete, Rafael Posada, Octavia Ward

Oct 21, 2019

Honda of Fort Worth responded

Thank you for your positive feedback!

1

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