Gray Thompson | Page 18

Nick was super helpful in getting my wrangler ordered if we purchase another car it will absolutely be with him and auto nation. we purchase another car it will absolutely be with him and auto nation. More

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I have received the nest care, Daniel in the service department has been great. He updated me about my car, and even helped me with my deductible since I just bought my car on September, he has been gre department has been great. He updated me about my car, and even helped me with my deductible since I just bought my car on September, he has been great since then. Thank you More

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I had a great experience with service on my Jeep. The service department was welcoming, knowledgeable and answered all questions. Thank you! The service department was welcoming, knowledgeable and answered all questions. Thank you! More

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Nick was incredibly attentive and very flexible. He made buying the jeep a very stress free experience He made buying the jeep a very stress free experience More

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Always great customer service, prompt scheduling. Friendly technicians and a great lobby to wait in. Oil change took 30 mins less than the quoted time so that was a bonus. Texting updates are fant Friendly technicians and a great lobby to wait in. Oil change took 30 mins less than the quoted time so that was a bonus. Texting updates are fantastic. More

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This is the third car we have bought from this dealer and has been a pleasurable experience every time no hassles, we will keep coming back. has been a pleasurable experience every time no hassles, we will keep coming back. More

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Extremely pleased with the work performed. On time with work performed and went over items most important to me. On time with work performed and went over items most important to me. More

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Had the worst experience with this dealership. No reimbursement for my Uber since the shuttle was not operating due to staff shortages. Got my bid back for $1,400 which I then decided to shop arou No reimbursement for my Uber since the shuttle was not operating due to staff shortages. Got my bid back for $1,400 which I then decided to shop around and the first place I called told me $700 max and $1,400 was a robbery. Declined the service and said I would be coming to get my car. Showed up to a $200 charge without letting me know there would be a large diagnostic fee. Walked away spending $230 for a Uber and diagnostic fee. My husband just bought a brand new jeep grand Cherokee summit in April from this dealership and we both will never return for future jeeps or services on our cars. What a scam. Worst customer service and attitude. Very disappointed in the stigma with women at auto shops but seems to be true here. More

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Car battery died and we towed to the shop. Clear communication from service technician and quick turnaround. Setting up an appointment and reaching someone on site however is not easy. The Clear communication from service technician and quick turnaround. Setting up an appointment and reaching someone on site however is not easy. They have an automated system and I’ve been rerouted/dropped frequently More

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Nate and Alex were exceptional, at the Jeep West location! Very attentive, informative and helpful. This is my forth vehicle purchase at Jeep West, and every experience has been incredible. Thank location! Very attentive, informative and helpful. This is my forth vehicle purchase at Jeep West, and every experience has been incredible. Thank you so much for making everything so easy and enjoyable. Nate and Alex, THANK YOU! You both were nothing short of a pleasure! More

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