Grant Salge | Page 7

Let’s see how many Mazda’s has Garrett sold us? Umm, that would be 5-yep 5. Best salesperson ever!!!! Wouldn’t go anywhere else! would be 5-yep 5. Best salesperson ever!!!! Wouldn’t go anywhere else! More

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Max was so helpful and professional as a dealer for my first car purchase! He made things feel comfortable and understandable. Highly recommend for anyone looking to purchase! first car purchase! He made things feel comfortable and understandable. Highly recommend for anyone looking to purchase! More

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I would like to thank Kevin, Grant and Hesam for their professionalism and commitment to customer service during my recent purchase. They absolutely went above and beyond of what I expected from a car dea professionalism and commitment to customer service during my recent purchase. They absolutely went above and beyond of what I expected from a car dealership. All aspects of my transaction were great, from answering all the questions I had over the phone to the offer they gave me to reimburse me for a set of tires that were not to my satisfaction after viewing the vehicle. I will definitely recommend Mazda of Elk Grove as your go to place for quality vehicles and customer service. Thank you More

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Cyole was great and presented several options with clarity and patience. Hesam promised 2.99% financing which turned into 6.05% the morning the car was to be delivered (because of problems with my ex clarity and patience. Hesam promised 2.99% financing which turned into 6.05% the morning the car was to be delivered (because of problems with my expired drivers license and the finance company not accepting the DMV's one year extension because of the pandemic). Hesam said there would be no finance charge if the car was to be refinanced later and yet the contract stated there may be a minimum refinancing charge. Hesam said there would be no deductible in the warranty contract ("just like a new car warranty") and yet there is a $100 deductible. Also there is no second key which we found out after the car was delivered . I called Hesam Friday the 19th and left a detailed message about these concerns....No call back. I called Cyole who said he contacted Hesam on Friday and Hesam told him that he would call me....yet no call....I called again on Monday and left the same detailed message yet still no call back. That is why I'm leaving this message now. I signed the contract in good faith with no reason to doubt the contract would be different than what we had agreed upon. Only when I looked for the address of the financer to set up a payment schedule did I see the various discrepancies. So mixed results overall ...I'm confident the remaining issues can be addressed for a positive closure so please have someone else call me since Hesam appears to be too busy and frankly has lost credibility.. The car runs great and we appreciate Grants call and all the detail work is fantastic. We love Mazdas and own a Miata with over 270000 miles and still going (barely) And we really appreciate Cyole and Ray delivering our car right to our house. Thanks again Best Regards Richard Drovdal More

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I enjoyed the exemplary service provided by Jaik Williom and Mazda of Elk Grove. The process in finding, buying, and receiving my vehicle was an easy process as their communication and support were amazing. and Mazda of Elk Grove. The process in finding, buying, and receiving my vehicle was an easy process as their communication and support were amazing. I look forward to continuing service with Elk Grove of Mazda. More

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We recently had a five-star vehicle purchasing experience at Mazda of Elk Grove. We began by scheduling an appointment with Jarrel Boyd, e-sales manager. We met with Jarrel Boyd at the dealership and inform at Mazda of Elk Grove. We began by scheduling an appointment with Jarrel Boyd, e-sales manager. We met with Jarrel Boyd at the dealership and informed him which vehicle we were interested in. At the vehicle, Jarrel displayed a thorough knowledge of the vehicle and answered each of our many questions. During our conversations at the vehicle and throughout the entire buying experience, we found Jarrel to be informative, approachable, and easy-going. Jarrel was a pleasure to work with and at no time was he over-bearing. After deciding to purchase the vehicle, Jarrel assisted us in the required paperwork in a patient and professional manner. We were greatly pleased that he took the time to send information to our pre-approved lender. As required he introduced us to two other Mazda team-members, Grant and Taylor who completed their duties in a competent and relaxed fashion. Jarrel's overall positive and calm demeanor coupled with his approachability reflects well on Mazda of Elk Grove. My wife and I agree that our vehicle purchase at Mazda of Elk Grove rates as our finest in-person car buying experience. Many thanks to Jarrel, as well as Grant and Taylor. Marty and Angie Lamie More

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Great sales and finance crew! Ratish & Cyole helped make the process a breeze, Grant worked with me to get the best option locked in and the financing crew was great! This former Chevy guy definitely becomi the process a breeze, Grant worked with me to get the best option locked in and the financing crew was great! This former Chevy guy definitely becoming a Mazda guy! More

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Very enjoyable experience. Garrett Oxnaes deserves a payed day off. Will return for sure. This was first visit to Mazda of Elk Grove, and hopefully will not be our last. payed day off. Will return for sure. This was first visit to Mazda of Elk Grove, and hopefully will not be our last. More

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This was my first time leasing a car & they made the process so easy! They were very hospitable & Garrett was awesome. I would definitely come back & recommend friends & family to do the same. process so easy! They were very hospitable & Garrett was awesome. I would definitely come back & recommend friends & family to do the same. More

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I wish there were 5 more stars to give! This is a 10 star dealership ... from Max who has to be the most honest eager and sincere salesperson I’ve ever met ... to Grant, a manager who not only listens t star dealership ... from Max who has to be the most honest eager and sincere salesperson I’ve ever met ... to Grant, a manager who not only listens to his employees but takes the time to listen to the customer, understand their unique situation/needs, and give them a deal that helps the customer not just the company ... to Hesam, a financial advisor who ensures you get the best rates, the most necessary extras (only ones you actually need!) and closes a deal you feel confident meeting your needs! More

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