Grant Salge | Page 21

A joy to deal with Third Time is a charm! As an out-of-state buyer who could not personally visit Northern California Mazda Dealerships, I did extensive research on t Third Time is a charm! As an out-of-state buyer who could not personally visit Northern California Mazda Dealerships, I did extensive research on them and eliminated any that didn't have great reviews on Yelp, Google, and Dealer Review. Those left I contacted by phone about buying a new 2016 Mazda Mx-5, which was just released and making its way to dealerships in dribs and drabs. Two other of the No. Cal Dealers promised me specific cars and then, after much e-mail correspondence with assurances by me that I had cash and would make an immediate purchase, and promises by them that the car was mine, either sold the car to someone else or informed me that the car did not have the specifications that I had told them that I wanted. Elk Grove Mazda provided me with one of the best car buying experiences I've had in fifty years of purchasing cars. It was all anyone could ask for. They identified a car that had been promised to them by Mazda that was exactly what I was looking for. It had not yet been manufactured so they kept me informed of its progress every step of the way, through the factory, to shipping, to arrival at port of entry, to their show room. Salesman Ratish Singh initially responded to my inquiry and informed me that the car I wanted was available and I followed up by dealing directly with Sales Manager Grant Salge. Both were very knowledgeable, courteous, and prompt in responding to my communications. They took a deposit from me, that the other dealers would not do, and honored their commitment. One of the things that really impressed me about Elk Grove Mazda was how knowledgeable their people were about the MX-5. I do extensive research about cars that I am prepared to buy and usually find that I know far more about the car than the salespeople do. Not so this time. When we arrived to pick up the car Ratish went over all of the extensive bells and whistles that the GT model has to be sure that we were familiar with how to operate them. The dealer had also made certain that the car was freshly detailed before we arrived. In addition to the wonderful buying experience, I should note that Elk Grove Mazda provides extra perks that other dealers do not: their own extended warranty on certain basic parts, life time free car washes at their own car wash, and some others that I can't recall. Out-of-State buyers should be aware that California DMV does not require a Manufacturers' Certificate of Origin (the equivalent of the initial title on a car) in order to register and title a car, so, unlike most States, the MCO does not come with the car but has to be ordered from Mazda once the dealer sells the car. It took us about seven days to get the MCO. Some States allow a temporary permit with just the Bill-of-Sale, check your State's requirements. More

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Fast and easy Helpful staff, quick buying process. The finance guy did not try to upsell me on any "protection packages," or "extended warranties." Fritz was frie Helpful staff, quick buying process. The finance guy did not try to upsell me on any "protection packages," or "extended warranties." Fritz was friendly and courteous. More

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Great car buying experience! Garrett Oxnaes helped make my car buying experience easy and fun! He was upfront and personable with a "no pressure" attitude about helping me. He w Garrett Oxnaes helped make my car buying experience easy and fun! He was upfront and personable with a "no pressure" attitude about helping me. He was able to answer all of the many questions I had about the car and helped me find the car that was the best pick for my needs. Overall, all the associates were very polite and professional. I will be recommending Garrett again to anyone looking for a Mazda or a Nissan. More

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So Impressed, I Bought a Car Last month, I went to Mazda of Elk Grove with my daughter when she bought a car. I was so impressed with Garrett Oxnaes that when I decided to buy a Last month, I went to Mazda of Elk Grove with my daughter when she bought a car. I was so impressed with Garrett Oxnaes that when I decided to buy a car, I called him. He is an expert on Mazdas. Additionally, he worked hard to get me the best deal possible in the shortest amount of time. If you are looking to buy a Mazda, Garrett is your "Go To" guy. More

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Great experience! The process was so easy! Traded my '12 Mazda3 and leased a '15 Mazda3. Love my new car! Everyone was very nice and made sure I got the deal I wanted, The process was so easy! Traded my '12 Mazda3 and leased a '15 Mazda3. Love my new car! Everyone was very nice and made sure I got the deal I wanted, they went above and beyond to make sure I was happy. Nick and Omar were awesome, and Nick even helped keep an eye on my 6 year old brother (his little shadow) so my mom and I could sign docs in finance. Steve Wray in finance was great too!! Definitely would recommend them to friends and family! Thank you Omar, Nick, Grant and Steve! More

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I had such a great, stress free experience .. From the time I contacted the dealership via internet up until I purchased my vehicle, the sales team was great.. the internet sales manager(Garrett O From the time I contacted the dealership via internet up until I purchased my vehicle, the sales team was great.. the internet sales manager(Garrett Oxnaes) was so helpful..he was very honest and precise about my options..he was genuinely concerned about making sure I got not only a great car, but a car that had all the features that I needed safety wise.. He's very personable and thorough.. More

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Easy Car Buying! After communicating via email and deciding on a vehicle, Fritz made it very easy to purchase my new Mazda3! They had my vehicle ready to go and all I After communicating via email and deciding on a vehicle, Fritz made it very easy to purchase my new Mazda3! They had my vehicle ready to go and all I had to do was sign the paperwork! Car buying made easy! More

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Simple and Hassel Free no pressure With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk Grove dealership. Garrett was beyond helpful even though we walked in right before closing. This did not bother him at all and never once did I feel like a bother keeping him past closing. He took his time to listen to exactly what I was looking for and the exact price I was able to speed. Once he gathered all that information he brought up a car and went for a test ride (after closing at this point). Never did I feel rushed or hassled into making a decision that I was not comfortable with. For a first time car buyer it was really nice. Along with Garret I have nothing but good things to say about the rest of the staff each person I talked to was genuinely welcoming and helpful. If you are in the market for a new car I would HIGHLY recommend Elk Grove Mazda as a first stop. More

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Best Car-Buying Experience I've Ever Had As a Costco member, I was directed to Mazda of Elk Grove using Costco's online search tool. I received a call from Garret Oxnaes within minutes and we As a Costco member, I was directed to Mazda of Elk Grove using Costco's online search tool. I received a call from Garret Oxnaes within minutes and we scheduled my visit immediately. I have to give credit to the Costco auto program for providing no-haggle pricing, but the level of service and professionalism from Garrett and the rest of the team was second to none. From the moment I got there to the time I drove off in my new CX-5, I knew I was in good hands and they really care about their reputation. Kudos to the entire team at Mazda of Elk Grove. More

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Almost a year later Besides one hiccup in the service department, which was completely remedied, this car buying experience is STILL amazing. I absolutely love my 2014 Ma Besides one hiccup in the service department, which was completely remedied, this car buying experience is STILL amazing. I absolutely love my 2014 Mazda 6! I get random emails from Nick checking in with me and he fully supported me when I had an issue with service. Thank you, again! More

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