Dealership Experience
1 yr, 7 mos
Industry Experience
26 yrs
14 Reviews
Write a Review14 Reviews of Grant Monks
December 04, 2024
Overcharging for services is the first part. The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 Decembe The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 December. But I guess that’s not important to them They’re not personable This is my second Toyota that I have bought from that dealership and I won’t be buying another three service advisors were sitting there and the only one that said anything was the one who was dealing with a customer the other two weren’t, but that’s OK just leave a customer sitting in the lobby without offering assistance More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 25, 2024
Friendly,responsive,inviting,quick,nice,fair, Clean,hone st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place st,warm,selfless,comfortable, Caring, knowledgeable, relaxing ,place More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 17, 2024
Everyone at Ourisman Toyota 40 are professional and pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared pleasant. Your service details are reviewed and explained and any issues are discussed and resolved in a timely fashion . I know my car is well cared for and I can depend on the dealership . I highly recommend the service and will always return More
Other Employees Tagged: Frank Wilson, Chris Kusterer
September 01, 2024
The service was very quick, and the staff was very professional and courteous. I would highly recommend to go here in the future. professional and courteous. I would highly recommend to go here in the future. More
Other Employees Tagged: Ron Jackson, Frank Wilson, Chris Kusterer
August 06, 2024
Easy to set up an appointment. All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setti All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setting some features in my car. He also informed me of what packages are available as I move forward with my regular checkups. Finally the service to my car was completed in a timely manner. More
Other Employees Tagged: Frank Wilson, Chris Kusterer
July 08, 2024
I went in for servicing and it was thorough and a reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work in a comfortable space. More
Other Employees Tagged: Frank Wilson, Chris Kusterer
April 25, 2024
Great job by the service department always have a good experience when going to the dealer experience when going to the dealer More
Other Employees Tagged: Frank Wilson, Chris Kusterer
March 27, 2024
Everyone was very kind and professional. Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! Service was great will definitely recommend this service department to others. Thank you Frank and Grant !! More
Other Employees Tagged: Frank Wilson
February 11, 2024
their price for maintenance is overpriced especially for an hour it will take to replace the item. I'm taking my problem some place somewhere else. an hour it will take to replace the item. I'm taking my problem some place somewhere else. More
Other Employees Tagged: Frank Wilson, Chris Kusterer
December 21, 2023
very good service, professional and polite, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, More
Other Employees Tagged: Frank Wilson, Chris Kusterer