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Grant Mckay
41 Reviews
41 Reviews
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41 Reviews of Grant Mckay
July 02, 2025
I had an appointment, luckily it was a warranty issue. I’ve had. Issues with other places but this was hassle free. I’ve had. Issues with other places but this was hassle free. More
by Kristi5
Verified CustomerOther Employees Tagged: Joshua Smith, Randy Holder
June 30, 2025
Amazing customer service. They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well More
by JNEWKIRK0915
Other Employees Tagged: Joshua Smith, Randy Holder
June 30, 2025
Communication is not all that great. Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Linco Trying to contact someone in there by phone. It's hard to get anyone and you go to several different operators to get to talk to anybody in the Lincoln area. More
by tony_maxwell
June 27, 2025
One month after my 45,000 mile checkup my front brakes needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price was higher due to OEM parts being longer lasting than aftermarket parts. It seems unlikely that they are 4x better. More
by 1mattglenn
Other Employees Tagged: Joshua Smith, Randy Holder
June 25, 2025
The service tech was pleasant and attentive. She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will b She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will be my last. Quality just isn’t there. Level of service lacks as well. There was an issue with my windshield washer pump and Murgado was going to charge me $700 to repair it and I had my local ASCE Certified mechanic look at it and he fixed it for nothing. It was that simple. More
by djwennerlyn
Other Employees Tagged: Joshua Smith, Randy Holder , I didn’t work with any of those people.
June 23, 2025
Too many people involved without a communication plan so the customer issues are lost in translation Service agents asking for unjustified charges the customer issues are lost in translation Service agents asking for unjustified charges More
by INFO@ZEINALIMO.COM
Other Employees Tagged: Joshua Smith, Randy Holder
June 20, 2025
No customer focus. Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of r Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of repair. Had to make multiple calls. More
by bernard_peculis
Other Employees Tagged: Joshua Smith, Randy Holder
June 16, 2025
Good job Murgado. Solved the problem of the dash screen going blank at odd times and without warning. A small issue but an annoying one. Your service department diagn Solved the problem of the dash screen going blank at odd times and without warning. A small issue but an annoying one. Your service department diagnosed the cause and made the needed repair. Thank you! More
by siddalljs
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