Graham Townsend

Erinwood Ford dealership has very friendly and welcoming staff, great inventory of vehicles, and is an extremely well maintained location. staff, great inventory of vehicles, and is an extremely well maintained location. More

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Worked with Graham Townsend who is an absolute delight and so knowledgeable. Loving my new Bronco and will definitely buy my next car with Graham. and so knowledgeable. Loving my new Bronco and will definitely buy my next car with Graham. More

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Excellent dealership. The sales were very accommodating and friendly. Great selection of vehicles to choose from. Didn’t feel pressured to buy at all. The sales were very accommodating and friendly. Great selection of vehicles to choose from. Didn’t feel pressured to buy at all. More

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Another amazing experience at Erinwood Ford! Martin and the entire team made the process seamless from start to finish. From the purchase to delivery, everything was taken care of. Martin and the entire team made the process seamless from start to finish. From the purchase to delivery, everything was taken care of. More

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Very disappointed with the service at this Ford dealership. I finalized the deal for a vehicle, paid the deposit, completed the credit check, and even received the approval email confirming that ev dealership. I finalized the deal for a vehicle, paid the deposit, completed the credit check, and even received the approval email confirming that everything was approved. However, shortly after that, the dealership suddenly cancelled the deal saying the owner had cancelled it. After cancelling the confirmed deal, they sent me an updated quote with a higher price for the same vehicle. This is extremely unprofessional and misleading. Once a deal is finalized, a deposit is paid, and financing is approved, customers expect the dealership to honor the agreement. Changing the price afterward raises serious concerns about transparency and business ethics. I also have all the proofs, including the approval email and documentation related to the deal. On top of that, the salesperson is now not picking up my calls or responding, which makes the situation even more frustrating. Overall, this has been a very disappointing experience and I would advise others to be cautious when dealing here. More

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Everyone at this dealership was very friendly and helpful. I left satisfied with my purchase! helpful. I left satisfied with my purchase! More

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Dealership is really nice and clean and the service I receive at this dealership very good starting from the receptionist to the salesperson receive at this dealership very good starting from the receptionist to the salesperson More

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Absolutely outstanding experience purchasing my Ford Bronco from this dealership. The salesperson (Martin) was the best I’ve ever dealt with — professional, honest, and incredibly efficient. With the he Bronco from this dealership. The salesperson (Martin) was the best I’ve ever dealt with — professional, honest, and incredibly efficient. With the help of Graham Townsend, Claudia Santos-Vieira, Lukas Dulny and Chevon Jackson They made the entire process quick, easy, and genuinely enjoyable, while ensuring I got everything I wanted with the vehicle. Communication was excellent, with fast responses and even after-hours effort to provide numbers and information right away. No pressure, no surprises — just great service from start to finish. I highly recommend this dealership to anyone looking for a smooth, trustworthy car-buying experience More

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I had an amazing experience with Erinwood ford. I got into an accident and had to quickly replace my vehicle. Their stock was well maintained, and their staff incredibly helpful. Martin Menzies is I got into an accident and had to quickly replace my vehicle. Their stock was well maintained, and their staff incredibly helpful. Martin Menzies is an exemplary member of the team. Him, Graham Townsend, Lukas Dulny and Chevon Jackson really support the mantra of Ford Family. I felt supported, cared for, and that I could put trust in the value of what I was offered. I loved the service and I LOVE my new car! More

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Erinwood ford is the best dealership. I live in the east end and I have 2 Ford dealerships out there but I go to Erinwood because of Martin Menzies and the rest of the staff. I live in the east end and I have 2 Ford dealerships out there but I go to Erinwood because of Martin Menzies and the rest of the staff. More

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