Grace Grems
Grace Grems at Ed Morse Ford
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Grace Grems

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
39 Reviews

Dealership Experience

1 yr, 2 mos

4.6

39 Reviews

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39 Reviews of Grace Grems

March 18, 2025

Dealership Rating
Employee Rating

Emily and Grace are always pleasant and professional. Informative for things I should be paying attention to. Keeps me in touch with my car. More

by debbiedavis602
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

March 14, 2025

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Service was prompt and they worked well with my warranty program.Also staff is polite. More

by smcampbell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

March 08, 2025

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Employee Rating

I made an appointment the next day to find out why my truck blue tooth went all static when I used my cellphone. It had fine for 38 months and two weeks it wasn't. They ran test and I was told it was my More

by strongman1450
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Emily Armstrong

March 04, 2025

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They did a good job with timely service. ..it was a simple oil change but at some places this can take forever. No issues here. More

by MARK@GOLFWIZE.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

February 09, 2025

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Friendly environment. Thorough communication on all repairs. Work completed when it was promised to be. More

by DODDSRACING8
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2025

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Great service, great staff. Just a little bit longer wait than I expected but good experience. More

by ARIEL.SARGENT1993
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Recommend Dealer
Yes

January 28, 2025

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Appointment was made smoothly & Emily was very helpful & friendly. Good people who work there really helps More

by jimmygreenhaw
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong , Brian Guthrie

January 02, 2025

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Employee Rating

It was pretty good, they were friendly and didn’t take very long to change the oil. More

by bandrea6160
Service Price Transparency
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Recommend Dealer
Yes

December 21, 2024

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Great service shuttle service was excellent with come back again for service and maybe a car More

by macdar61414
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong , Brian Guthrie

December 20, 2024

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Service department is great! Fast and friendly service and very fair pricing. They even washed my car! Definitely will be back! More

by HappyCustomer
Service Price Transparency
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Recommend Dealer
Yes
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