Grace Grems
Grace Grems at Ed Morse Ford
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Grace Grems

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Grace Grems

October 27, 2024

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Employee Rating

I had my oil changed and tires rotated. I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil ch More

by phelps.dg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Guthrie, Emily Armstrong

October 26, 2024

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Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re More

by tulupcontracting
Service Price Transparency
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Recommend Dealer
No

October 19, 2024

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I was disappointed with the dirt left on my floor mats and inside door panel. More

by 88MLICK
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Recommend Dealer
Yes

Other Employees Tagged: Brian Guthrie, Emily Armstrong

October 18, 2024

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All went well at the dealership customer service was very good. Wait time was as expected More

by sdnelson4
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Recommend Dealer
Yes

October 12, 2024

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Fantastic experience! The Employees were very friendly and the service was done expeditiously. Thank you More

by mckeowna25
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Recommend Dealer
Yes

Other Employees Tagged: Brian Guthrie, Emily Armstrong

October 11, 2024

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Kept informed on the progress of my service call. Very friendly. Location works well for me. More

by sdnelson4
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Recommend Dealer
Yes

October 04, 2024

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Convenient location and great service. Car was done timely and serviced well. Thank you, again. More

by FREYERMUTH
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Recommend Dealer
Yes

September 25, 2024

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Grace was helpful and efficient. Car was done on time and very clean. Everyone was polite. More

by DREAMRIDGE67
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Recommend Dealer
Yes

September 25, 2024

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Grace moved things along and got my car returned promptly due to an unpredicted situation. More

by KLEPPE.SHARON
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Recommend Dealer
Yes

September 18, 2024

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No will not this is very bad survey ed mores don’t like typing and maybe you will stop send me this More

by bill.hiteco
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Guthrie , Cody Birkhofer

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