Govaia Larcher | Page 29

Professional, no-pressure, committed to getting us to where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! More

by kimandryshak Verified Customer Verified Customer

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I had a less then good experience at Lexus of Orange. The sales manager tried to charge me over $1,000. To remove tinting on my trade in or an Acura TL with factory tinting, bought from a NY Dealer. After lo sales manager tried to charge me over $1,000. To remove tinting on my trade in or an Acura TL with factory tinting, bought from a NY Dealer. After losing confidence in him, I was told there was 2 keys to the used Lexus I bought. Then they said, sorry there is only 1 key and when I questioned this statement, I was told they could do nothing about it! Knowing, they could at least offer me one at cost. Then my car was not properly prepared for me and I had to return for new rotors & pads. I would not trust the sales manager to treat you fairly. My salesman Terrel was fantastic. More

by Ptw1143 Verified Customer Verified Customer

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John, Steven, Nicole and Govaia are the team who served me. From hour one they all listened to my concerns and were attentive and receptive to my requests. I had a minor hiccup where my vehicle was not cle me. From hour one they all listened to my concerns and were attentive and receptive to my requests. I had a minor hiccup where my vehicle was not cleaned to a proper standard after my purchase. I reached out to Nicole about it and writhin an hour Steven and John called me to schedule a day for me to come in and correct their mistake. I took the car in the same day and it was cleaned with no problem. These guys are try professionals. Thank you guys for creating an overall pleasant experience for me. It will be my pleasure to recommend you. More

by marecia108 Verified Customer Verified Customer

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Excellent customer service. Over all it’s a good experience to buy a good car. All Staff is help full and friendly with no doubt experience to buy a good car. All Staff is help full and friendly with no doubt More

by Moonaarif81 Verified Customer Verified Customer

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The experience was amazingly easy. In 4 hours I drove out with a new car, car lease and a great deal. After bad experiences with Ramsey Lexus, this dealership and its staff was a complete 180. John was my sa with a new car, car lease and a great deal. After bad experiences with Ramsey Lexus, this dealership and its staff was a complete 180. John was my salesman and a total gentleman. No hard sell, no switch and bait - just easy to talk with and explained everything. Govaia was in Financing and again, easy going and very nice to work with. I highly recommend this dealership and the staff I worked with. More

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Everbody was so helpful. John was my sales person and all I could say is Im happily driving out of here with my new car ... Great customer service. I could say is Im happily driving out of here with my new car ... Great customer service. More

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new rx-350 great service. great people this is our second vehicle from there and I would highly recommend this dealership was in and out in no time great service. great people this is our second vehicle from there and I would highly recommend this dealership was in and out in no time More

by tsorice23 Verified Customer Verified Customer

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Lexus of Orange County, very professional courteous customer service. Buy a vehicle during a pandemic can be very stressful, However, the entire staff made the process seamless. My heartfelt thanks an customer service. Buy a vehicle during a pandemic can be very stressful, However, the entire staff made the process seamless. My heartfelt thanks and gratitude to all. More

by marion55 Verified Customer Verified Customer

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I had a great experience with Prestige Lexus of Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately go to Prestige Lexus of Middletown for my next purchase.The Whole team was GREAT..... More

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Stunning! I must say that out of all the vehicles I've purchased as an adult, my experience with Lexus of Orange County was by far the most outstanding. All th I must say that out of all the vehicles I've purchased as an adult, my experience with Lexus of Orange County was by far the most outstanding. All the staff I encountered were friendly and inviting. My sales agent, John Roscino, was extremely knowledgable, professional, and courteous at all times, and absent of any pressure, double-talking, or "used car" sales tactics. Jason, the manager, who assisted with the sale due to time constraints, was also outstanding. Never has a car purchase been so stress-free and seamless. I highly recommend Lexus of Orange County for your next vehicle purchase as well as using John Roscino to assist with your purchase. More

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