Gordon Li
Gordon Li at Wondries Toyota
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Gordon Li

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
338 Reviews
4.7

338 Reviews

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338 Reviews of Gordon Li

December 27, 2024

Dealership Rating
Employee Rating

Provided with great service and attention to detail! Very timely and kept updated from start to finish! More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan

December 24, 2024

Dealership Rating
Employee Rating

Great people great service would recommend it for anybody that has a Toyota or any other vehicle to take to this dealership and they’ll get it done right More

by jmcuevas212224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Wondries Toyota responded

jmcuevas212224, thank you for servicing with us and for providing feedback. We are happy to hear you have been well taken care of by our Service team. We appreciate your business, your referrals and value you as our customer.

December 23, 2024

Dealership Rating
Employee Rating

There was a Hispanic man at the register near Gordon the location was closing for their Christmas celebration, he came up and said “Oracle Ese!” Being that Gordon is Asian I’m assuming he meant this towards More

by HENRYARMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2024

Wondries Toyota responded

Henry Arment, thank you for servicing with us and providing feedback. We apologize for any inconvenience while servicing and appreciate you bringing this concern to our attention. We appreciate your business and value you as our customer.

December 22, 2024

Dealership Rating
Employee Rating

I drive away with peace of mind. I know my car has been gone through with a fine tooth come I have always been very satisfied with Toyota and that is all I have ever driven and knowi More

by CRAZYSUZIE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Wondries Toyota responded

CrazySuzie86, thank you for continuing to service your families vehicles with us. We are happy to hear our team continues to take great care of your vehicles. We appreciate you/your families business and value you as our customers.

December 22, 2024

Dealership Rating
Employee Rating

Provided excellent and quick service. .Gordon told me all necessary information for my car status. More

by Gyau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan

Dec 26, 2024

Wondries Toyota responded

Gyau, thank you for servicing with us and for providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

December 21, 2024

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Employee Rating

Mr. Gordon Li is nice, helpful, did all he could to try help us. we really appreciated. however, our car's GPS problem did not solved due to unknow reason. More

by ROOM
Recommend Dealer
Yes
Dec 26, 2024

Wondries Toyota responded

ROOM, thank you for servicing with us and providing feedback. We are happy to hear Gordon Li was helpful, although unable to resolve your GPS concern. You are welcome to contact our Service Drive Mgr John Kan 626-289-8000 if you would like to discuss in further detail. We appreciate your business and value you as a customer.

December 21, 2024

Dealership Rating
Employee Rating

There is no direct instruction on what to do with your car need directions or guidance or signs More

by LIZBRITO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Wondries Toyota responded

LizBrito17, thank you for servicing with us and for providing feedback. We appreciate your business and apologize if there was not an employee readily available to assist. If ever you have need please ask for the Service Drive Mgr he will happily assist you. We appreciate your business and value you as a customer.

December 19, 2024

Dealership Rating
Employee Rating

Went into dealership to get my tires fixed. New car with no scratches or any mishap with my trunk. I went home with scratches all over my trunk. My rim look like they were switched out from ano More

by LSETO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2024

Wondries Toyota responded

LSETO1985, thank you for servicing with us and providing feedback. We are sorry to hear of your vehicle concerns. Please contact John Kan, Service Drive Mgr 626-289-8000 to discuss and schedule time to return with your vehicle. We appreciate your business and value you as a customer.

December 18, 2024

Dealership Rating
Employee Rating

Gordon was helpful and service was fine. Wait time to check-in is always a bit of an issue at this facility. More

by TUT21TUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Wondries Toyota responded

Tut21Tut, thank you for servicing and providing feedback. We are happy to hear that Gordon and team provided a satisfactory service experience. We apologize for the timing at check in. We appreciate your business and value you as our customer.

December 18, 2024

Dealership Rating
Employee Rating

Very good and fast service. Makes everything so easy when busy to drop off and pick up car. More

by MORELIACARBAJAL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Wondries Toyota responded

Moreliacarbajal22, thank you for servicing with us and for providing feedback. We are happy to hear our service process is working well for you. We appreciate your business and value you as our customer.

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