Gonzo Dussan
Gonzo Dussan at Lexus of Pembroke Pines
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Gonzo Dussan

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Gonzo Dussan

January 03, 2025

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Employee Rating

It welcomes you very politely and professionally. Everyone was very kind and helpful. Excellent! Very Happy. More

by vcalonso85
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Purchase Time
Finance Experience
Recommend Dealer
Yes

December 24, 2024

Dealership Rating
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Gonzo did a great job helping me find the exact SUV I wanted at a very good price. He was patient, listened, understood what I was looking for and then found a way to make it happen. It was a pleasure wo More

by RCBOUMEL
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Gonzo provided such a great experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, and enjoy your new SUV!

December 21, 2024

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Gonzo was great, he made sure all our requests were met, the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . More

by Indira
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zee Hanif

Dec 23, 2024

Lexus of Pembroke Pines responded

Indira, we're glad to hear Gonzo took good care of you at Lexus of Pembroke Pines! We apologize for the inconvenience with only receiving one key and appreciate your understanding. If there's anything else we can do, please let us know!

December 03, 2024

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Our Prius drowned in the hurricane so we bought Lexus from Pembroke Pines and drove it to South Carolina. They assured us the title would come within 30 days. Seven weeks later and we still have no title More

by Brett Hurt
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Lexus of Pembroke Pines responded

Brett, I'm sorry to hear about the delay with your title and the communication issues you've faced. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can assist you further in promptly resolving this matter. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 02, 2024

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The car is lovely and the sales experience was simple. BUT we bought the car six weeks ago and still the title has not been shipped to South Carolina. The 30 day tag expired and we had to raise xxxx to ge More

by Brett Hurt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Brett, I'm sorry to hear about the delay with your title and the inconvenience it has caused. We aim for a smooth process for all our customers, regardless of location, so this feedback is concerning. Please reach out to us directly so we can assist in resolving this issue promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 01, 2024

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Employee Rating

Employees were very nice my sales person went beyond to get the car I wanted More

by JULISSA1925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moez Sachedina

Dec 03, 2024

Lexus of Pembroke Pines responded

We appreciate your kind words for our sales team. Thanks for choosing Lexus of Pembroke Pines, and enjoy the new ride!

November 30, 2024

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Excellent service excellent comunicaction and they do everything to prefer always Lexus !! Thank you so much More

by sanfran1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent service and communication. We appreciate your support and look forward to serving you in the future!

November 13, 2024

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Thanks for everything :) I love my new car. Thanks for you patience with me Gonzo ;) More

by Rosa A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Lexus of Pembroke Pines responded

We are honored to receive your support, Rosa. Thank you! - Lexus of Pembroke Pines Team

October 28, 2024

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Employee Rating

Gonzo was one of the best car salesman we have ever dealt with. . We made arrangements to buy this car and then flew from South Carolina to Pembroke Pines and Gonzo had it ready for us. He showed us how ma More

by Brett Hurt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julio Arango

Oct 28, 2024

Lexus of Pembroke Pines responded

Brett, we're delighted to hear that Gonzo provided such exceptional service at Lexus of Pembroke Pines. Thank you for recommending us and sharing your positive experience! Enjoy your new car!

October 21, 2024

Dealership Rating
Employee Rating

Gonzo was very professional, kind and caring. He listened to what my needs were and ensured I received what I needed. This is my 3 vehicle that I have purchased through him and I will ONLY work More

by BCCNurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dayron Armenteros

Oct 23, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Gonzo and the team at Lexus of Pembroke Pines! We're delighted to know that you've consistently received professional and caring service. We appreciate your loyalty, and we're here whenever you or your loved ones need assistance in the future!

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