Gonzo Dussan
Gonzo Dussan at Lexus of Pembroke Pines

Gonzo Dussan

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
161 Reviews
4.9

161 Reviews

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161 Reviews of Gonzo Dussan

March 15, 2026

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Employee Rating

Always a great experience working with Gonzo. . He was professional, honest, and made the whole process smooth and stress-free. My sixth car that I’ve leased through him, and he always takes grea More

by Juanf3rr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Lexus of Pembroke Pines responded

Juan, thank you for your continued trust in Gonzo and our team! We appreciate your business and look forward to assisting you again at Lexus of Pembroke Pines. Enjoy your new car!

March 13, 2026

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Gonzo was very helpful and understood exactly what I was looking for. He assisted me every step of the way and saw to it that I was satisfied. I would recommend to him to all my friends and family More

by Lidia
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 13, 2026

Lexus of Pembroke Pines responded

Lidia, we're glad Gonzo was so helpful! We appreciate your confidence in recommending him to your friends and family. Thank you for choosing Lexus of Pembroke Pines! Safe travels!

March 12, 2026

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I can confidently say this was the best car dealership experience I’ve ever had. Gonzo at Lexus of Pembroke Pines completely changed my expectations of what buying or leasing a car should feel like. Fr More

by Melissa Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Lexus of Pembroke Pines responded

Melissa, thank you for sharing your fantastic experience with Gonzalo and Vivian! We're thrilled to hear how smoothly everything went. We truly appreciate your business and look forward to serving you again at Lexus of Pembroke Pines.

March 09, 2026

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Very clean dealership, great employees, great service, amenities treated customers with the respect and were very kind. More

by reinelm2007
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Recommend Dealer
Yes

Other Employees Tagged: Mo Alkabouni

Mar 09, 2026

Lexus of Pembroke Pines responded

We’re glad you enjoyed our dealership and team! Thanks for choosing Lexus of Pembroke Pines! See you next time!

March 02, 2026

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Gonzo is hands down the best most professional sales man I’ve ever dealt with. Very patient and he went above and beyond to help me get the car of my dreams! Thank you Gonzo More

by Angiebarros87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Lexus of Pembroke Pines responded

Congratulations on your new car, Angie! We're so pleased that Gonzo delivered such a wonderful experience. We will be sure to pass this along to him! Thank you from all of us at Lexus of Pembroke Pines.

February 27, 2026

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Sales rep was outstanding and always accessible. Finance manager got the job done but was not accessible for days at a time and didn’t return many voicemails. More

by tjreyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Leon

Mar 02, 2026

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. We're pleased to hear that your sales rep made a great impression, but we're sorry for any inconvenience caused by delays in finance. We will address this and hope to serve you better in the future. Safe travels! - The Lexus of Pembroke Pines Team

February 06, 2026

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This dealership made a long day of car shopping into a late evening purchase 100% customer satisfactory experience. My salesman Gonzo went above and beyond . I expressed what color, features and expectati More

by kimpatillo
Sales Price Transparency
Recommend Dealer
Yes
Feb 06, 2026

Lexus of Pembroke Pines responded

It's awesome to hear Gonzo made it happen for you! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback, Kim.

February 04, 2026

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The whole team was polite, courteous and professional! I would recommend this dealership to anyone. I see why they’re number one! More

by ANTHONYGRACE79
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mikhail Khalev

Feb 05, 2026

Lexus of Pembroke Pines responded

We love hearing feedback like this! Thank you from all of us at Lexus of Pembroke Pines and we hope to see you again in the future. Safe travels!

February 04, 2026

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It took us several visits to decide Now we are happy with our shopping experience and the rx350h. Thank you More

by wendyandchuck2
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Kahuk, Mikhail Khalev

Feb 04, 2026

Lexus of Pembroke Pines responded

Congratulations on your new Lexus RX 350h! We are so glad you enjoyed the shopping experience at Lexus of Pembroke Pines. We wish you many safe and happy miles!

January 27, 2026

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They were able to schedule my oil change as one of their first appointments for the day so the wait time was very minimum. The service manager, Jeff Hernandez, was great as well. More

by E.Mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Penagos , Jeff Hernandez

Jan 27, 2026

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We're happy to hear your oil change experience was quick and seamless. We will pass your kudos to Jeff. Please come again!

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