Gonzo Dussan
Gonzo Dussan at Lexus of Pembroke Pines
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Gonzo Dussan

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Gonzo Dussan

February 15, 2025

Dealership Rating
Employee Rating

Gonzo and Boris were awesome patient and kind. They made me buying a new care very smooth More

by D.COLEECCLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rohan Alexander , Boris

Feb 17, 2025

Lexus of Pembroke Pines responded

Congratulations on your new ride! We are thrilled that Gonzo and Boris delivered a five-star buying experience. Thanks for choosing Lexus of Pembroke Pines!

February 14, 2025

Dealership Rating
Employee Rating

Gonzo went above and beyond in helping us select the right car for my family and I. Even though we had to wait for the car to become available, he stayed in constant contact communication and made sure More

by Jorge Meneses
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Lexus of Pembroke Pines responded

Jorge, it's fantastic to hear that Gonzo provided such excellent service at Lexus of Pembroke Pines. We're glad everything went smoothly and appreciate your recommendation! Enjoy the new car!

February 13, 2025

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Employee Rating

I had an amazing experience working with Gonzo! He was incredibly helpful, knowledgeable, and went above and beyond to make sure I got exactly what I was looking for. He made this very memorable as More

by Manuela Meneses
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Lexus of Pembroke Pines responded

Manuela, we're delighted to hear that Gonzo made your first car purchase memorable and stress-free at Lexus of Pembroke Pines. Thank you for recommending him and sharing your positive experience! Enjoy the ride!

January 16, 2025

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Service was fabulous! Picked my car up, gave me a loaner and exhanged cars back when service was complete. Through communication. Very impressed! More

by tashahirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Lexus of Pembroke Pines responded

We're delighted to hear you were impressed with the service at Lexus of Pembroke Pines! Our team is committed to providing seamless experiences for our customers. Thank you for sharing your feedback!

January 03, 2025

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Employee Rating

It welcomes you very politely and professionally. Everyone was very kind and helpful. Excellent! Very Happy. More

by vcalonso85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that you had such a positive experience at Lexus of Pembroke Pines! Our team is committed to providing professional and friendly service. Thank you for sharing your feedback, and we hope you're enjoying your new vehicle!

December 24, 2024

Dealership Rating
Employee Rating

Gonzo did a great job helping me find the exact SUV I wanted at a very good price. He was patient, listened, understood what I was looking for and then found a way to make it happen. It was a pleasure wo More

by RCBOUMEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Gonzo provided such a great experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback, and enjoy your new SUV!

December 21, 2024

Dealership Rating
Employee Rating

Gonzo was great, he made sure all our requests were met, the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . More

by Indira
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zee Hanif

Dec 23, 2024

Lexus of Pembroke Pines responded

Indira, we're glad to hear Gonzo took good care of you at Lexus of Pembroke Pines! We apologize for the inconvenience with only receiving one key and appreciate your understanding. If there's anything else we can do, please let us know!

December 03, 2024

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Employee Rating

Our Prius drowned in the hurricane so we bought Lexus from Pembroke Pines and drove it to South Carolina. They assured us the title would come within 30 days. Seven weeks later and we still have no title More

by Brett Hurt
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Lexus of Pembroke Pines responded

Brett, I'm sorry to hear about the delay with your title and the communication issues you've faced. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can assist you further in promptly resolving this matter. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 02, 2024

Dealership Rating
Employee Rating

The car is lovely and the sales experience was simple. BUT we bought the car six weeks ago and still the title has not been shipped to South Carolina. The 30 day tag expired and we had to raise xxxx to ge More

by Brett Hurt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Brett, I'm sorry to hear about the delay with your title and the inconvenience it has caused. We aim for a smooth process for all our customers, regardless of location, so this feedback is concerning. Please reach out to us directly so we can assist in resolving this issue promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 01, 2024

Dealership Rating
Employee Rating

Employees were very nice my sales person went beyond to get the car I wanted More

by JULISSA1925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moez Sachedina

Dec 03, 2024

Lexus of Pembroke Pines responded

We appreciate your kind words for our sales team. Thanks for choosing Lexus of Pembroke Pines, and enjoy the new ride!

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