Gonzo Dussan

Gonzo was great, he made sure all our requests were met, the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . More

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Our Prius drowned in the hurricane so we bought Lexus from Pembroke Pines and drove it to South Carolina. They assured us the title would come within 30 days. Seven weeks later and we still have no title from Pembroke Pines and drove it to South Carolina. They assured us the title would come within 30 days. Seven weeks later and we still have no title and are completely unable to register the car in South Carolina. Lexus of Pembroke Pines is appalling at returning phone calls and does not answer emails. We had to escalate to corporate and heir records show our title was mailed to Lexus of Pembroke Pines October 31, 2024. We’re now in December and we still have not received title and are still unable to register the car. We absolutely love the car but would never use this dealership again. More

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The car is lovely and the sales experience was simple. BUT we bought the car six weeks ago and still the title has not been shipped to South Carolina. The 30 day tag expired and we had to raise xxxx to ge BUT we bought the car six weeks ago and still the title has not been shipped to South Carolina. The 30 day tag expired and we had to raise xxxx to get a new 30 day tag sent. I do not recommend buying a car here from out of state. South Carolina DMV contacted us to say the title still has not been shipped from Florida to South Carolina so they still cannot issue us a license plate. We only recommend this dealership if you live in Florida. More

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Employees were very nice my sales person went beyond to get the car I wanted get the car I wanted More

by JULISSA1925 Verified Customer Verified Customer

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Excellent service excellent comunicaction and they do everything to prefer always Lexus !! Thank you so much everything to prefer always Lexus !! Thank you so much More

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Thanks for everything :) I love my new car. Thanks for you patience with me Gonzo ;) Thanks for you patience with me Gonzo ;) More

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Gonzo was one of the best car salesman we have ever dealt with. . We made arrangements to buy this car and then flew from South Carolina to Pembroke Pines and Gonzo had it ready for us. He showed us how ma with. . We made arrangements to buy this car and then flew from South Carolina to Pembroke Pines and Gonzo had it ready for us. He showed us how many of the features worked, And when we drove off without the second set of keys, he sent them to us by FedEx. We highly recommend Gonzo and Lexus of Pembroke Pines. More

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Gonzo was very professional, kind and caring. He listened to what my needs were and ensured I received what I needed. This is my 3 vehicle that I have purchased through him and I will ONLY work He listened to what my needs were and ensured I received what I needed. This is my 3 vehicle that I have purchased through him and I will ONLY work with Gonzo. I am treated very well and my purchase journey was seamless and trouble fee. I will refer any family and friends to purchase from Gonzo always. More

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Amazing management and sales representatives. I will definitely be coming back for my next vehicle. I’m very grateful for my sales representative, Gozalito Dussan, who went above and beyond to ma I will definitely be coming back for my next vehicle. I’m very grateful for my sales representative, Gozalito Dussan, who went above and beyond to make this happen. More

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Jeremy is the best service advisor in the world and the genuine honest person with knowledge of all Lexus products.Jeremy goes above and beyond for his customers and the Lexus brand genuine honest person with knowledge of all Lexus products.Jeremy goes above and beyond for his customers and the Lexus brand More

by COONEYTAMEKA Verified Customer Verified Customer

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