Golden Gonzales
Golden Gonzales at Access Ford of Corpus Christi
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Golden Gonzales

Sales manager/ Finance manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.4
101 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Employee Video

4.4

101 Reviews

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101 Reviews of Golden Gonzales

November 06, 2024

Dealership Rating
Employee Rating

From my first impressions since the beginning where me and my fiancée were purchasing a new vehicle, everyone was very kind and carried themselves well. Everyone that we encountered were very helpful and More

by NoahGutz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

Nov 07, 2024

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're delighted to hear that our team provided excellent service and made the car-buying process smooth for you and your fiancée. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 04, 2024

Dealership Rating
Employee Rating

The work was done wall and was completed in a timely manner. I am very satisfied More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Access Ford of Corpus Christi responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back at Access Ford of Corpus Christi for your next due service.

November 02, 2024

Dealership Rating
Employee Rating

Real nice customer service. Very professional. Took care of all my needs thank you gentlemen and ladies keep up the good work More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Access Ford of Corpus Christi responded

Thank you for the kind words! We're delighted to hear that our team at Access Ford of Corpus Christi provided professional service and met all your needs. We appreciate your support!

October 29, 2024

Dealership Rating
Employee Rating

The salesman really helped out us out. Answered all our questions. I recommend anyone looking for a vehicle, to come here. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Harris, Diana Castillo

Oct 30, 2024

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi was able to assist you and answer all your questions. Thank you for recommending us, and we hope you're enjoying your new vehicle!

October 24, 2024

Dealership Rating
Employee Rating

I did not have to wait long and service was great. Employees were also very helpful and informative of what I need to do next. I appreciate it and I will continue to buy from Access Ford in the futu More

by KILO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Access Ford of Corpus Christi responded

Thank you for your loyalty and commitment to the Ford family! We're delighted to hear that our team at Access Ford of Corpus Christi provided great service and helpful information. We look forward to continuing this journey with you in the future!

October 22, 2024

Dealership Rating
Employee Rating

They did a good job work done in timely manner. Service advisor kept me informed More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Access Ford of Corpus Christi responded

Thank you for your positive feedback! We're thrilled to hear that our team at Access Ford of Corpus Christi provided timely service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

October 19, 2024

Dealership Rating
Employee Rating

Wish I could give it 0 stars. Lacked the simplest thing you can give a customer which is communication. (Mainly sales associate Terry) I can’t wait to tell everybody I know to tak More

by XAVIERMARTINEZ0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 22, 2024

Access Ford of Corpus Christi responded

Thank you for your feedback, Xavier. I'm truly sorry to hear about your experience with communication during your visit. We value our customers and strive for transparency in all our interactions. I understand your frustration, and I would appreciate the opportunity to address your concerns directly. Please reach out to me at ggonzales@lithia.com so we can work towards a resolution. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 17, 2024

Dealership Rating
Employee Rating

Fast service, good communication, friendly employee's, good people skills, handle their business, easy communication More

by Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Access Ford of Corpus Christi responded

Ayala, we're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the fast service and good communication. We appreciate your feedback!

October 08, 2024

Dealership Rating
Employee Rating

Very helpful. Our salesman was professional and easy to work with. Our paperwork arrived in a timely manner More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Harris

Oct 09, 2024

Access Ford of Corpus Christi responded

Terry, we're delighted to hear that you had a smooth experience with our team at Access Ford of Corpus Christi. Thank you for the positive feedback!

September 28, 2024

Dealership Rating
Employee Rating

There is a communication problem with this company. You can call and leave a message, schedule online, chat with someone online, but no one will ever call you back. It is frustrating when you try for D More

by SASHWORTH2
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback. I sincerely apologize for the communication issues you’ve encountered, and I understand how frustrating it must be to not receive a response after multiple attempts. This is certainly not the level of service we strive to provide. I’d like to personally assist you in resolving this matter and improving the communication process. Please reach out to me directly at adamrodriguez@lithia.com, and I will make sure your concerns are addressed promptly. Thank you for bringing this to our attention, and I hope to have the opportunity to restore your trust in our service. Best regards, Adam Rodriguez Service Manager adamrodriguez@lithia.com

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