Gokmen Evren

I had little direct contact with the service department. I bought a car and some things needed taking care of befoer I took it. I bought a car and some things needed taking care of befoer I took it. More

by kquattrin78 Verified Customer Verified Customer

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Pésimo servicio, cero profesionalismo y una falta de responsabilidad que resulta verdaderamente decepcionante. Lo que debería haber sido una experiencia normal con un vehículo Honda terminó convirtiéndo responsabilidad que resulta verdaderamente decepcionante. Lo que debería haber sido una experiencia normal con un vehículo Honda terminó convirtiéndose en un problema tras otro, con una atención al cliente que deja muchísimo que desear. Lo más preocupante no fue solamente el problema con el vehículo, sino la manera en que el dealer decidió manejar la situación: poca disposición para encontrar una solución, falta de comunicación clara, respuestas contradictorias y una actitud que hace sentir al cliente completamente abandonado una vez que ya tienen su dinero. Uno espera que un dealer autorizado por Honda respalde la reputación de la marca y trate a sus clientes con seriedad. En este caso ocurrió exactamente lo contrario. La experiencia fue frustrante, desgastante y absolutamente innecesaria More

by Jpg.24 Verified Customer Verified Customer

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The overall experience was mild at best. The agenda was to sell me a car no matter especially on their terms. Only 500 off msrp was laughable. The salesman was green and it showed. However t The agenda was to sell me a car no matter especially on their terms. Only 500 off msrp was laughable. The salesman was green and it showed. However the Gm was a veteran and it showed with his stern tactics and the overall vibe I got from him was distasteful. In the end I purchased a brand new vehicle not because of customer service, but out of pure necessity with 90 miles already on it and a damaged front bumper. Now I have to bring it in so it can be replaced as opposed to enjoying the vehicle on my day off. I’m a resident and firefighter of San Bruno. I wanted to do business in my home town. I will most likely not do future business with Honda or San Bruno. More

by shawnshin81 Verified Customer Verified Customer

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Everything I went through at the Dealer was great everyone was very welcoming and I felt comfortable. everyone was very welcoming and I felt comfortable. More

by ilaisaane24 Verified Customer Verified Customer

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The dealership is very professional in dealing with its clients. I was very satisfied with the service clients. I was very satisfied with the service More

by CHERYLWHITE196102 Verified Customer Verified Customer

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