Glen Miller

Berman Subaru made my purchase experience amazing. The biggest thing for me is the fact the staff cares and the management is even better. Let them help you biggest thing for me is the fact the staff cares and the management is even better. Let them help you More

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Cindy Sims very nice and knowledgeable in sales. Going an extra mile for her customer. Cars priced competitively. Overall this was very pleasant experience for me. an extra mile for her customer. Cars priced competitively. Overall this was very pleasant experience for me. More

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I came to lease a new vehicle and I rate the service I received as the full 5 stars. Cindy Sims was the perfect sales person - kind, attentive, patient and forthright. I could not have had a better ex received as the full 5 stars. Cindy Sims was the perfect sales person - kind, attentive, patient and forthright. I could not have had a better experience. Thank you Cindy. More

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Cindy was great. She worked with Glen and they gave me a great deal on my new Crosstrek and a fair price for my trade in. Thank you! great deal on my new Crosstrek and a fair price for my trade in. Thank you! More

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Awesome experience. We loved working with Abbi (and scoring her her first sale!). She made the process effortless and was very knowledgeable of the product lineup. We are excited to be a part of the Be scoring her her first sale!). She made the process effortless and was very knowledgeable of the product lineup. We are excited to be a part of the Berman family. More

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Couldn't Have Asked for a Better Experience! Berman Subaru really blew me away. From start to finish, everyone I dealt with was professional, courteous, and fair. Not only was their price the bes Berman Subaru really blew me away. From start to finish, everyone I dealt with was professional, courteous, and fair. Not only was their price the best among the dealerships I visited, they were also the most transparent about their pricing. I purchased the car through the Costco Auto program. Costco connected me to two Subaru dealerships in my area, Berman and one other. Within 15 minutes of asking Costco to connect me to the two dealerships, Berman Subaru sent me an email with full pricing info (including accessories the specific car would come with). Upon coming in to purchase the car, our salesperson Xavier and the new car sales manager Glenn were top notch. Professional, courteous and both Xavier and Glenn continued Berman's trend of transparency. The other dealership in the Costco program did not. In fact, the other dealership lived up to the old "sleazy car salesman" stereotype. They wouldn't email me a price. They wouldn't give me a price over the phone. They made me come in. Then, once I was in, they still were not forthcoming with the price as the Costco Auto program requires, and kept me at the dealership for much too long before finally giving me a price (nearly illegibly scribbled on a blank sheet of printer paper with a felt tip marker). I won't name this dealership - if you want a great car buying experience, just buy your Subaru from Berman. And, when there was an issue with my car, Berman excelled again. The general manager, Joe D'Andrea, reached out to me on his own to find out what was going on. From that moment forward, Joe was more hands on than I could have ever imagined a general manager would be. He was friendly, accessible, and always returned my calls promptly if unable to answer when I called. But, friendliness, accessibility and returned phone calls only go so far. In the end, its all about the resolution - and the way Joe resolved my issue made me a Berman customer for life. What could have been a nightmare scenario at another dealership was anything but when dealing with Joe and Berman. To say Joe and this dealership went above and beyond is an understatement. Knowing what I know now, I would have bought my Subaru from Berman even if their price was several thousand dollars more expensive than the competition (which it wasn't, their price was also the best) because I know that, in the event something went wrong, they would resolve it beyond satisfaction - and that is invaluable! Thanks to Joe D'Andrea and the whole Berman Subaru team! HIGHLY RECOMMENDED!!! More

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Quick and Simple i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend! More

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First Time Leaser Had a great experience with Xavier Miller, he was very knowledgeable on the Suburu Outback and extremely patient when dealing with myself and family ( Had a great experience with Xavier Miller, he was very knowledgeable on the Suburu Outback and extremely patient when dealing with myself and family (we brought two young children with). I would recommend anyone nervous about buying for the first time to give Berman Suburu a chance and they will take care of you. More

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Completely lied to me about the vehicle Flew from FL to Chicago because Glenn Straight up lied to me about a 2007 Forester XT. I specifically asked if the car had anything more than minor sc Flew from FL to Chicago because Glenn Straight up lied to me about a 2007 Forester XT. I specifically asked if the car had anything more than minor scratches/dings, he said no. I asked if it needed anything since I would be driving across the country with it, he said no. I get there and it is riddled with scratches, way more than even my 99 Subaru has, has 2 large scrapes that were clearly doctored in the photos, the power steering is going out, the front brakes needed to be changed 200 miles before, the turbo is on its way out, and best of all the ac did not work. Glenn claimed it worked before but as soon as we got in for a test drive he rolled his window down. They were banking on me buying the car simply because I had flown all that way. I got no apology and had to ask multiple times for my deposit back. More

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Subaru Ascent Lou, Jeanette, Joe, Dan, Jake and Glenn are all amazing. In and out under an hour and half. No hassle, signed and drived. Went over all the whistles a Lou, Jeanette, Joe, Dan, Jake and Glenn are all amazing. In and out under an hour and half. No hassle, signed and drived. Went over all the whistles and bells. Everyone soo polite. Love our new Ascent. This is my 3rd Subaru. Will only come to Berman Subaru. See you all at my first maintenance and all other service and accessory install. Thank you all again. David and Leah More

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