Glen Ertl | Page 22

Brought truck in because it had a clunk in the front end. The mechanics ended up replacing the steering gear which is reportedly a common problem in the make, model and year of my truck. The extended warrant The mechanics ended up replacing the steering gear which is reportedly a common problem in the make, model and year of my truck. The extended warranty company I had would only pay to replace the part with a remanufactured part instead of a new factory part. So, after 2 bad remanufactured steering gears, new ball joints, many trips back and forth to the dealership and over 10,000 daily driving miles on the truck, Laura and the shop manager finally convinced Chrysler to send a brand new part instead of a remanufactured one. And now the truck drives like new again. Laura was great to work with and was very dedicated to resolving this issue. I would’ve, without a doubt, rated them a 5, but in the process of all the repeated repairs, the mechanics lost a hub centric ring off one of my front wheels and I never got my socket back for my aftermarket lug nuts. More

by Rohrmundt Verified Customer Verified Customer

Report | Print

The people were friendly the service was great and they got at it right away I was really pleased with the service got at it right away I was really pleased with the service More

by eckoo0826 Verified Customer Verified Customer

Report | Print

Great service. Super friendly. Was in and out in 45 minutes for 6000 mile check, oil change and tire rotation. Super friendly. Was in and out in 45 minutes for 6000 mile check, oil change and tire rotation. More

by Ron Verified Customer Verified Customer

Report | Print

Tanner did a nice job getting my vehicle in for needed maintenance. They were friendly and courteous. I would recommend them to friends. maintenance. They were friendly and courteous. I would recommend them to friends. More

by GREGBENNETT Verified Customer Verified Customer

Report | Print

The customer service was great. Everyone was very helpful and polite. The service was done in a timely manner. Everyone was very helpful and polite. The service was done in a timely manner. More

by VANALLEN.ED Verified Customer Verified Customer

Report | Print

Tanner was able to fix our van timely when we had serious problems and had trouble finding a shop to even look at our vehicle problems and had trouble finding a shop to even look at our vehicle More

by Messn019 Verified Customer Verified Customer

Report | Print

Good good work work good work goooooood work g g g g o o d d More

by SSLETTOM Verified Customer Verified Customer

Report | Print

They did a good job. This survey is not good. I would use Tanner again. This survey is not good. I would use Tanner again. More

by olsen-lake Verified Customer Verified Customer

Report | Print

The experience was pleasant from the beginning to the end . Everyone was friendly and helpful. . Everyone was friendly and helpful. More

by terrus Verified Customer Verified Customer

Report | Print

They were well prepared, inviting and courteous They explained the appointment very well and were receptive to my questions explained the appointment very well and were receptive to my questions More

by GREGBENNETT Verified Customer Verified Customer

Report | Print