Glen Ertl

We had our oil changed on our Ram truck. The service department sold us on rotating the tires. They broke off a lug nut in the process then wanted us to pay close to $300 to fix it. The part The service department sold us on rotating the tires. They broke off a lug nut in the process then wanted us to pay close to $300 to fix it. The part was approximately $45 the rest was labor. We called the service manager who was surprised that could happen & said he would call back. He did not call back so we called again the next day & he said they would not discount the repairs so we decided to call a different Dodge dealership for another quote. They told us if they had done that they would have repaired it for free. Our vehicle only has approximately 36,000 miles on it It is in mint condition, always maintained. It has no rust anywhere. The next day we get a text asking for a good rating on this survey! More

by MARILYNBURGGRAFF Verified Customer Verified Customer

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Got in right away and finished when they said it would be done. Very pleased done. Very pleased More

by JDMACDONALD Verified Customer Verified Customer

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2 recalls on my vehicle was the service done. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious. It was done in a timely manner. The attendant at the front desk was knowledgeable and curious. More

by SMSOLEM Verified Customer Verified Customer

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Thank you for your good and thoughtful service. It is appreciated very much. Gary Thorman It is appreciated very much. Gary Thorman More

by APRIL101957 Verified Customer Verified Customer

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None at this time. None at this time none at this time none at this time. thanks. None at this time none at this time none at this time. thanks. More

by lfarrar11 Verified Customer Verified Customer

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Trapper and Casey got me the quote for my tires and got me in right away! me in right away! More

by Marie Verified Customer Verified Customer

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They provided great service. And decent amount of time getting my vehicle in and out of their shop And decent amount of time getting my vehicle in and out of their shop More

by MAMAHEMA2 Verified Customer Verified Customer

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I talked to them about Jeep they listened to what I was saying and fulfilled my request Very happy with Tanner motors thank you saying and fulfilled my request Very happy with Tanner motors thank you More

by J.ECYRUS Verified Customer Verified Customer

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My son brought my truck in for me and they were very nice and treated him wonderfully and treated him wonderfully More

by sterncopilot Verified Customer Verified Customer

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Very unimpressed. I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "d I guess I was expecting the service to be comparable to the Nissan Service side, but it didn't come close. The reason I brought my Chrysler to the "dealership" to get serviced, was for the multi point inspection. It seemed they just marked everything was perfect even though we haven't had filters changed for quite a while and the brakes are most likely getting close to needing to be replaced. I also had to ask for the report because no one went over it with me while I was paying. I might as well of went to an "in and out" oil change place. More

by RABRUININGA1 Verified Customer Verified Customer

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