Glen Ballantyne

Just had a very bad experience with the entire service department there. Will not be going back. department there. Will not be going back. More

by nancytomany Verified Customer Verified Customer

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David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat David informed me that it was fixed and I didn’t need to buy a new tire that was awesome but that the other part of my service would take a little bit more time waiting for a part thank you David. Bill Kay Service department was great very comfortable atmosphere in the waiting area The night drop off service was great also so far I’ve been very happy with this dealership. Looking forward to long term business with them. More

by RINCONES.DIANA Verified Customer Verified Customer

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We researched the car we were looking for and found it at Bill Kay. They friendly and fair. They were able to take a trade-in as part of the deal. Very satisfied. Bill Kay. They friendly and fair. They were able to take a trade-in as part of the deal. Very satisfied. More

by jcl1680 Verified Customer Verified Customer

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I got my new Buick Envista from Billkay Buick GMC, the service provided was exceptional, had great experience throughout the purchase, the gentleman SAL was the best sales professional I ever experienced, service provided was exceptional, had great experience throughout the purchase, the gentleman SAL was the best sales professional I ever experienced, the finance manager Sassan was great to make my deal really smooth, I will recommend Billkay Buick GMC and SAL to my Friends and Family for sure. Thank you for such an excellent service More

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I got my new Buick Envista from Billkay Buick GMC, the service provided was exceptional, had great experience throughout the purchase, the gentleman SAL was the best sales professional I ever experienced, service provided was exceptional, had great experience throughout the purchase, the gentleman SAL was the best sales professional I ever experienced, the finance manager Sassan was great to make my deal really smooth, I will recommend Billkay Buick GMC and SAL to my Friends and Family for sure. Thank you for such an excellent service More

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The team here at Bill Kay was very professional and helpful. I went in the day before to see a few trucks in the lot and Juana informed me that there was another one that just came in. They were very o helpful. I went in the day before to see a few trucks in the lot and Juana informed me that there was another one that just came in. They were very open and honest with their vehicles and pricing. Highly recommend! More

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I just purchased a 2025 GMC Sierra Denali and I could not have been more impressed with this dealer. My first time dealing with them, and I would recommend to anyone! Juana and Glen were so helpful, kind, an have been more impressed with this dealer. My first time dealing with them, and I would recommend to anyone! Juana and Glen were so helpful, kind, and efficient. The whole process was quick and painless. They found more rebates and offers for me than I could imagine. The price I paid was more than fair, and I love the truck. Cannot find better! Thank you!! More

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I had an exceptional experience purchasing my Tacoma SR5 from Sal at Bill Kay Buick GMC of Downers Grove! Sal was awesome and honest throughout the process, making everything straightforward and painless 🙂 from Sal at Bill Kay Buick GMC of Downers Grove! Sal was awesome and honest throughout the process, making everything straightforward and painless 🙂. The truck presented spotless and as described online, which increased my confidence in purchasing from Sal this dealership. In addition, all the staff I encountered at Bill Kay were friendly and accommodating, creating a welcoming atmosphere that made the purchase even more pleasant. I highly recommend Bill Kay Buick GMC of Downers Grove to anyone looking for a great vehicle. Thank you, Sal, and Bill Kay Buick for your outstanding service! More

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They sold me a lemon. I have had continued problems with a “CPO” 2020 Acadia, the car would literally shut down in traffic and be dead without warning , completely unable I have had continued problems with a “CPO” 2020 Acadia, the car would literally shut down in traffic and be dead without warning , completely unable to start again. I’ve been emergency towed out of traffic 5 times. Each time the service department “fixed it”, lo and behold within a month the thing would die in traffic AGAIN. After multiple attempts to rectify the issue with no results, I just sold the car to get rid of the headache. Trash dealer, trash service department, unreliable product, AVOID AT ALL COST. More

by marshallbetterton Verified Customer Verified Customer

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The dealership was exceptional. The salesman Sal was great! Sal got me into a vehicle that I had been eyeing. The salesman Sal was great! Sal got me into a vehicle that I had been eyeing. More

by David123 Verified Customer Verified Customer

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