Glen Ballantyne
Glen Ballantyne at Bill Kay Buick GMC
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Glen Ballantyne

Buick GMC Sales Manager

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Glen Ballantyne

November 13, 2024

Dealership Rating
Employee Rating

Great dealership, and sales team. I got an awesome deal. They listened and made sure I was satisfied. More

by burch_tonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

The buying process was fine, however, I was very disappointed in the lack of GM Financial incentives for the Canyon truck. I love the Canyon, but if GM Financial doesn't begin to offer incentives More

by D.SESNIAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juana Teran, Sassan Hashemi

October 10, 2024

Dealership Rating
Employee Rating

Everyone that I have dealt with at this dealer has been very polite and professional. More

by Philsyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2024

Dealership Rating
Employee Rating

Not trustworthy. Lie right to your face. Went in to buy a certified preowned car for the full advertised price. Deal was done and filling out the paperwork and t More

by DD
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Sep 14, 2024

Bill Kay Buick GMC responded

Thank you for your feedback and for bringing this matter to our attention. I sincerely apologize for the confusion and any inconvenience you experienced during your recent visit. To clarify, the 2024 Buick Enclave Avenir you inquired about is indeed a certified pre-owned vehicle. I regret any misunderstanding that may have occurred regarding its certification status and pricing. The vehicle is available at the advertised price online, and the certification process does not incur any additional cost. Please let me know if you would like to discuss this further or if there is anything we can do to make this right. We value your feedback and are committed to addressing any concerns you may have. Thank you for your patience and understanding. Best regards, Justin Delgado Executive Manager Bill Kay Buick GMC

September 03, 2024

Dealership Rating
Employee Rating

Great team very perfessional. Really appreciate it. Stright forward was welling to work with the customers. I will recommend as well as return for my next vehicle. Thanks again gu More

by BOODYE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassan Hashemi

August 28, 2024

Dealership Rating
Employee Rating

As usual the experience very good. I got my car from them and then took my neicey to get one and great experience I can't complain. SASSAN and Jakob was amazing! They make it so simply More

by GIBBSL2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 25, 2024

Dealership Rating
Employee Rating

Bill Kay Buick GMC all the employees very professional and friendly was a hassle free environment! More

by Jscali67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luigi Robles

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