Gioia Paczkowski

Mr. Broughton was nothing but professional. His care for this customers needs and want are exceptional. He makes his cut as if they are a family. If I decide to buy again or know anyone who is in the market this customers needs and want are exceptional. He makes his cut as if they are a family. If I decide to buy again or know anyone who is in the market for a vehicle I will definitely refer them to Mr. Button. In the world that we live in today, where customer care and customer service has gone out of the window. I can definitely say that is not the case with Mr. Broughton. More

by sfcgillens Verified Customer Verified Customer

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Giovanni Bencini, Service Advisor, was super Great! Outstanding in helping mitigate my repairs as well as explaining them and why they were needed. He also helped to keep the cost down and helped with Outstanding in helping mitigate my repairs as well as explaining them and why they were needed. He also helped to keep the cost down and helped with applying to SUNBIT for a small car repair loan. A huge factor in remembering my service experience and a big influencer on any return repairs! I would definitely take a car for repair to Giovanni at DICK SMITH FORD! More

by LLOYD PORTER Verified Customer Verified Customer

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Customer service representative helpful, waiting room clean. Recommendation on bill helpful for the future service. clean. Recommendation on bill helpful for the future service. More

by None Verified Customer Verified Customer

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The service I got at Dick Smith Ford in Columbia was the best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that nex best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that next day. Greatly appreciated! Thanks to everyone! More

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We Just picked up a “ 2025 Explorer” from Mr. Poe & Trevor over the weekend . They are the best in the business they were fantastic people. Ask for Mrs . “Gioa” if you need any warranty help sh Poe & Trevor over the weekend . They are the best in the business they were fantastic people. Ask for Mrs . “Gioa” if you need any warranty help she knows her stuff. Where in South Carolina can you buy a Car in “ one hour ?” …. Dick Smith Ford !!! Cheers J & Sandy Vehicle #2 and we love it ! More

by SANDY9282 Verified Customer Verified Customer

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Mr. Long was straight forward, easy to talk to, and very helpful. Everyone that was involved with getting me into my new truck was outstanding! helpful. Everyone that was involved with getting me into my new truck was outstanding! More

by BMHAMI02 Verified Customer Verified Customer

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Communicated with customer so I would know what to expect, was given services before they started and escorted me to my car which was brought to the door so that I didn't have to walk back to shop. Th expect, was given services before they started and escorted me to my car which was brought to the door so that I didn't have to walk back to shop. Thank you for customer service! More

by NO22 Verified Customer Verified Customer

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Enjoyed working with Doug. Very knowledgeable about the car and figured out what that eye hook was for!! Ha ha! Very knowledgeable about the car and figured out what that eye hook was for!! Ha ha! More

by Dwinter Verified Customer Verified Customer

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The best experience I have ever had buying a vehicle! Everyone was very friendly and did not try and sell me something I did not need or want. Thank you Everyone was very friendly and did not try and sell me something I did not need or want. Thank you More

by JMISSY24JAKE Verified Customer Verified Customer

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Tyler was my maintenance contact. Very professional and made process easy and smooth. Thank you Very professional and made process easy and smooth. Thank you More

by cantzon Verified Customer Verified Customer

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