Gio Merced

The dealership is stellar. Lots of hard working people getting the job done. Thanks for all of your efforts. Lots of hard working people getting the job done. Thanks for all of your efforts. More

by CSMITH612 Verified Customer Verified Customer

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Place is okay. Service reps just hang out in their offices. No real human interaction. Works for some, didn’t work for me. Service reps just hang out in their offices. No real human interaction. Works for some, didn’t work for me. More

by aliyahksalmon Verified Customer Verified Customer

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Gio is one of the best Serviice Advisors at the dealer. Great job guys.. I will recommend this dealer. Great job guys.. I will recommend this dealer. More

by cdjesus4 Verified Customer Verified Customer

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fast and easy service for my jeep grand cherokee. Gio was very professional 100% recommended Gio was very professional 100% recommended More

by NESTICO3 Verified Customer Verified Customer

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There is a visible lack of excellence in both customer service and technical support. My oil change took over three hours, leaving me no time to have other issues addressed (brake fluid and induction serv service and technical support. My oil change took over three hours, leaving me no time to have other issues addressed (brake fluid and induction service). I would have gladly spent more money if it had not taken 2 hours just to get me on a lift. I sent a more complete email to the "Talk to the GM". page. I have a lot of customizing I want to do, but I will not get it done there. They even screwed up my tire pressure. How can you do that? That takes real effort. It was as though everyone was doing the bare minimum to get paid. I talked to one CSR about upgrades to my truck and I got the feeling he was not interested. Anyway, I'll get the brakes and induction services somewhere else. Maybe a shop that is hungry for success. This was not my first disappointing experience at CFLCJDR, but it will be my last. More

by abersani1226 Verified Customer Verified Customer

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This is the best dealership I have gone to for maintenance. They are transparent on the work by serving videos of the work. They are friendly and the service is as quick as possible. They do ha maintenance. They are transparent on the work by serving videos of the work. They are friendly and the service is as quick as possible. They do have issues with communication when someone other than expected technician works on the car. More

by Mrsgardner44 Verified Customer Verified Customer

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Bad service, my truck was overdue for oil and filter and they didn't accept it they didn't accept it More

by Jose Verified Customer Verified Customer

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Great service. . friendly. We always go to dodge. Best prices .. clean business c always giving good advertising. Best place in Fl and will buy cars . friendly. We always go to dodge. Best prices .. clean business c always giving good advertising. Best place in Fl and will buy cars More

by catzy68 Verified Customer Verified Customer

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Excelente atención de Gio en el departamento de servicios , instalaciones modernas , centro de venta de repuestos surtido , muy buena atención en venta de repuestos . , instalaciones modernas , centro de venta de repuestos surtido , muy buena atención en venta de repuestos . More

by giovannycarmona Verified Customer Verified Customer

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I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More

by LUBA20042804 Verified Customer Verified Customer

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