Gino Rose

Good Experience Slightly disappointed. Agreed to purchase the car on Saturday and gave a deposit. Came back on Tuesday and none of the paperwork had been completed Slightly disappointed. Agreed to purchase the car on Saturday and gave a deposit. Came back on Tuesday and none of the paperwork had been completed and the finance manager handling my matter was out for the day. The other finance manager was busy, so I told my salesman, Gino, that I would be back on Tuesday. Just after I left I got a call from the finance person that they could help me now. Came back, and felt extremely rushed with the paperwork and especially the extended warranties. I left the car there and called Wednesday and wanted to go over the warranties I purchased and the finance manager sat down with me and deleted those that I would not likely use. Went to take the car home and even those this was a CPO car, the sim card was missing. I was told they would take care of it. Received a call today from the first finance guy to assure everything was fine and when I mentioned the SIM card they knew nothing about it. Hopefully they will resolve this issue shortly. The Best part is I owned an S6, and I am glad to know that Broc is still with this dealer. More

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First class, professional sales people Low key, didn’t oversell and push. Quick and fair. Great salesman and sales manager. Weak finance guy. Great prep of the car. Quick and detailed very Low key, didn’t oversell and push. Quick and fair. Great salesman and sales manager. Weak finance guy. Great prep of the car. Quick and detailed very nicely. No explanation of how anything worked- because you are an Audi shop, not a Porsche shop. I had a very positive experience and would recommend Gino to anyone. More

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Best Car Buying Experience of My Life Talk about a "no-pressure" buying experience...this was it. They showed me the vehicles I wanted to see...answered by questions...let me test drive i Talk about a "no-pressure" buying experience...this was it. They showed me the vehicles I wanted to see...answered by questions...let me test drive it and allowed me to leave with no pressure to buy whatsoever, I believe it was this tactic, plus the superior vehicle, that brought me back. The team was extremely friendly, professional and courteous. Will recommend to everyone in the market for a quality vehicle and buying experience. More

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Transparency is Key Car Leasing is not always a comfortable experience. But at Pacific Audi we were put at ease with every interaction we had. Gino is amazing, he is up f Car Leasing is not always a comfortable experience. But at Pacific Audi we were put at ease with every interaction we had. Gino is amazing, he is up front and honest and worked hard to work the right deal for our needs. More

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Mr Rose focused on my satisfaction Working with Mr Rose was a very pleasant experience. He is very kind and knowledgeable. When it came time to closing the deal, he made sure that there Working with Mr Rose was a very pleasant experience. He is very kind and knowledgeable. When it came time to closing the deal, he made sure that there were always multiple options on the table to ensure mutually agreeable terms. More

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Excellent Service - we bought 2 cars Gino Rose was our rep and LISTENED to our needs and was not "pushy" ( as other dealers we went to). We are extremely satisfied with the professionalis Gino Rose was our rep and LISTENED to our needs and was not "pushy" ( as other dealers we went to). We are extremely satisfied with the professionalism, transparency and advice from Gino and Sandeep More

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Excellent service at Audi Pacific Making a service appt. on line was easy. When i arrived i was immediately greeted by a service rep. and escorted to his work station. The upstairs wa Making a service appt. on line was easy. When i arrived i was immediately greeted by a service rep. and escorted to his work station. The upstairs waiting room is quite and provides ample room to relax or work. This dealership has been very. Good to me. Thank you. More

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My first Audi . Eexperience could not have be better Purchased a new Audi Q3. The price and customer service were great. It could not have been a better car buying experience. Needed to have the car deli Purchased a new Audi Q3. The price and customer service were great. It could not have been a better car buying experience. Needed to have the car delivered to my home, and they were able to accomodate. More

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Audi Pacific Everyone involved too the extra time to make us feel welcome and made sure we purchased exactly what we wanted. We look forward to future business wit Everyone involved too the extra time to make us feel welcome and made sure we purchased exactly what we wanted. We look forward to future business with Audi Pacific. More

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Awesome Gino was very knowledgeable about the Audi cars and professional. I felt he went out of his way to find the Audi I wanted. Also Very easy to talk to Gino was very knowledgeable about the Audi cars and professional. I felt he went out of his way to find the Audi I wanted. Also Very easy to talk to More

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