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Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 22

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.2
249 Reviews
4.2

249 Reviews

Write a Review

249 Reviews of Gina Carpio

June 04, 2024

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Employee Rating

Great service experience keeping me informed about the status and met all expectations. I would highly recommend Greenway to all of my friends and family. More

by BRETTMYERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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Jun 05, 2024

Greenway Kia East responded

Brett, we're delighted to hear you had a great service experience with us at Greenway Kia East! Thanks for recommending us to your friends and family.

June 03, 2024

Dealership Rating
Employee Rating

I have been a customer for many years at this dealership and the service I received is excellent my car performance is top notch for more than 12 years. I acknowledge the expertise of the mechanics of this More

by adorno3132jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Joshua Fernandez

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Jun 03, 2024

Greenway Kia East responded

Thank you for being a loyal customer of Greenway Kia East! We're delighted to hear that our service and mechanics have kept your car performing at its best for over 12 years. See you down the road!

June 02, 2024

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Employee Rating

PEOPLE THERE ARE VERY NICE AND TOOK GOOD CARE OF ME JOSHUA IS AMAZING VERY KNOWLEDGEABLE More

by MALTESE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Jun 03, 2024

Greenway Kia East responded

We are glad to hear that Joshua has taken excellent care of you. Thank you for being part of the Greenway Kia East family!

June 01, 2024

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Employee Rating

Great service in very nice workers handled everything we was asking about towards our car More

by Raynard Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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Jun 03, 2024

Greenway Kia East responded

Thanks for the shoutout, Raynard! We're glad you had a positive experience at Greenway Kia East. See you down the road!

May 31, 2024

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Employee Rating

Denied a clear warranty claim, would not work with me. Would not recommend. Go to a different Kia dealer. More

by ASHTOND98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rita Alcaraz, Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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Jun 03, 2024

Greenway Kia East responded

We apologize for the frustration you've experienced with your warranty claim. We strive to provide easygoing assistance to all our customers, and it's disappointing to hear we fell short in this instance. Please reach out directly so we can discuss this further and try to find a resolution. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 31, 2024

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Employee Rating

Carlos, my service advisor was fantastic as usual car was serviced in a timely manner and I would highly recommend More

by rainface104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo

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Jun 03, 2024

Greenway Kia East responded

Thanks for the recommendation! We're glad to hear Carlos provided fantastic service and that your experience at Greenway Kia East was timely. We appreciate your support!

May 30, 2024

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Employee Rating

I was charged way too much for my repair and it took 4 hours for me waiting there I would never bring it back there again they were no help trying to contact my insurance company I am still working on my More

by PNESTERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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May 31, 2024

Greenway Kia East responded

We apologize for the inconvenience and frustration you experienced with your repair. It's disappointing that we didn't meet your expectations, especially regarding communication with your insurance company. Please feel free to reach out if you'd like to discuss this further - I am always here to help. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 28, 2024

Dealership Rating
Employee Rating

The process took to long. I spend 4 hours just to return my lease. Hope you can improve and speed up the service . More

by PINEROJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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May 30, 2024

Greenway Kia East responded

I apologize for the lengthy return process you experienced. We strive to make our work as efficient as possible and will certainly take your feedback into account. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Youssef Mnassa - General Manager youssefmnassa@greenwayauto.com

May 27, 2024

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Employee Rating

They do a great job of maintaining our cars running at a reasonable price and time More

by Pjgandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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May 28, 2024

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much!

May 26, 2024

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Employee Rating

Very good costumer service, staff are very nice and accommodating. They explained what is needed to be done. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2024

Greenway Kia East responded

Joy, we're delighted to hear that our team at Greenway Kia East provided you with excellent customer service and clear explanations. Thanks for sharing your experience!

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