Gillian Barnes | Page 36

Crown is King Gillian Barnes was a wonderful person to work with. If you are in the market for a car, try Crown and ask for Gillian. Matt Gillian Barnes was a wonderful person to work with. If you are in the market for a car, try Crown and ask for Gillian. Matt More

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Wonderful experience! Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated and daunting. Gillian was so easy to work with, helped me work out everything I needed to do to purchase my vehicle, and helped me make sure I was getting what I wanted by personally going out to the car and taking additional pictures of things that I requested. I flew in to St. Petersburg and she picked me up at the airport and I drove home in my new (gently used) Lexus! Thank you so much to Gillian and everyone else at Crown Acura for making this buying experience so positive. More

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New 2015 TLX Purchase We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerou We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerous dealers in Sarasota, Venice and Lakeland Florida, we decided to purchase the vehicle at Crown. Noveed Kanchwala and the Sales Manager Sue Ellen Rumple provided the best price and dealt with a great deal of integrity. Noveed spent a considerable amount of time explaining all the functions with the Tech Package and followed up with a courtesy call the next day. We drove the 70 miles from Venice, Fl to Clearwater Fl because of their outreach to the customer and trust in purchasing a new vehicle. Needless to say my wife Loves her TLX. Linda and Stan Yaro More

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Great service, great product. We were looking for a midsize luxury SUV. Once my wife found the Acura she was hooked on it. Gillian and Gary both worked with us on this. Gary too We were looking for a midsize luxury SUV. Once my wife found the Acura she was hooked on it. Gillian and Gary both worked with us on this. Gary took her for the test drive and explained the car and options. The only problem we had was the car was not available in the colors that my wife wanted. Turns out, and we confirmed this, there were only 2 cars in her color selection in the state of Florida. That did not stop them. The dealership arranged a deal with the nearest dealership that had one, 103 miles away, and got the car in for my wife. Because of how this deal was done, they asked for a deposit on the car. Something I could fully understand. We left our trade with them. In the meantime, they gave us a brand new Acura as a loaner car till hers came in. When Gillian called and told us the car was available, we scheduled a time to come in and finish all the paperwork. When we got there, Dana had everything lined up for us. While there was a lot of signing of papers, it was still only a 15 minute stop on our way to ownership. Also, while it is Dana's job to try to sell us add on services and programs, she is not high pressure and allowed us to break out and pay for just the portion we wanted. Prepaid service and maintenance. After all the paperwork, Gillian took my wife and I out to the car, where she had already transferred out plates and the self adhesive sunpass to the new car. She spent about 45 minutes going through every option on the car with my wife and even made sure all the seat memories, radio channels, Bluetooth, and phone options were properly set. By far, the most thorough introduction to a new car we had ever experienced. To sum it all up, from the first time we walked in, to when we pulled off the lot in a brand new RDX, this was a 5 star experience. I highly recommend working with Gillian, Gary, and the whole team at this dealership. More

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Great purchase experience I had the pleasure of working with Gillian Barnes in my purchase of a new Acura. I always dread the process of trading in a vehicle and purchasing a I had the pleasure of working with Gillian Barnes in my purchase of a new Acura. I always dread the process of trading in a vehicle and purchasing a new one because, historically, it's been a very painful experience. To my surprise, that was not the case at Crown Acura. Gillian was ever professional and exceptionally knowledgeable about the vehicles. She is a delightful person with a warm personality and a great sense of humor. And, perhaps most importantly, I had done quite a bit of research and feel confidant that I received a fair price for my trade and paid a fair price for my MDX. I highly recommend Gillian Barnes and Crown Acura. More

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Victory at Crown Acura Victory...as in Dan Victory. Took care of me and kept me up to speed the whole way through my service issues. I was pressed for time and he offered to Victory...as in Dan Victory. Took care of me and kept me up to speed the whole way through my service issues. I was pressed for time and he offered to personally go out and help them wash my car to speed up the process. Gillian Barnes also exceeded my expectations. If you need a car she is the lady...warning don't play golf with her; she'll take your money. Not really, but an excellent golfer. Her home course is Mangrove Bay. Sincerely, A satisfied customer. More

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Great buying a car experience I can’t say enough good about Gillian Barnes and my experience of buying 2015 Acura MDX. Very professional, ready to help and knowledgeable in any way I can’t say enough good about Gillian Barnes and my experience of buying 2015 Acura MDX. Very professional, ready to help and knowledgeable in any way possible. Gillian was able to answer any questions I had and seemed like she had my best interest in mind. The transaction was smooth and I walked away with the exact vehicle I wanted. Very happy with my experience at Crown Acura in Clearwater! More

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Pleasant Customer Experience My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a tho My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a thorough knowledge of the vehicle. We highly recommend her if you are in the market for a vehicle. We are also very pleased with the MDX. More

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Great Experience I purchased a 2015 Acura TLX from Gillian Barnes at Crown Acura on 4/25/15 and couldn’t have been happier with the process. Gillian did a great job I purchased a 2015 Acura TLX from Gillian Barnes at Crown Acura on 4/25/15 and couldn’t have been happier with the process. Gillian did a great job explaining all of the features of the TLX during our initial test drive a couple of weeks prior and was very helpful answering any questions that came up as we moved forward. Once I purchased the car, Gillian spent another hour or so with me to go back through the different features available in the TLX and make sure all of the settings were adjusted to my preferences. When I drove away, I knew exactly how everything worked and haven’t had to look at the owner’s manual yet. I had researched and test drove several other vehicles at different dealerships and a big reason I settled on the Acura TLX was because of how easy and painless Gillian made the car buying experience for me. Had Gillian worked at one of those other dealerships, I may have purchased a different vehicle all together. Crown Acura is lucky to have her and I’m glad she was my sales person, as I love my new TLX. More

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Enjoyable Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just wen Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just went back and traded our other car for a RLX. Not only Jillian was great but Sue Ellen (sales mgr) and Dana (finance) was equally as good. Jillian is on top of everything from the minute you walk in to the the time you leave, the reason we went to Crown Acura was from reading reviews and seeing Crown was loved by everybody. I was blown away with the whole organization !! What a match quality vehicles, top quality employees. No brainer, go to Crown Acura More

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