Gillian Barnes | Page 23

Love Crown Acura My family has purchased 8 vehicles from crown Acura. They are the best dealership to work with. Their entire team is amazing there. Gillian Barnes has My family has purchased 8 vehicles from crown Acura. They are the best dealership to work with. Their entire team is amazing there. Gillian Barnes has helped us multiple times now and she makes the process of purchasing a car easy and hassle free! Going into a dealership is typically not a fun thing, sales associates bombard you and pressure you. Not Gillian, Sophie or anyone else at Crown. I was even able to do everything over the phone. I explained what I wanted and Gillian gave me all of my options. She text me all the information I needed, suggested the best pricing option for me and answered all of my questions. She was very patient and in the end delivered me a beautiful Acura MDX and I am so happy with it. John Pearson is the sales manager and he is always a pleasure to do business with. I love Crown Acura and I wish there were more dealerships that do business the way they do. Dealerships need more “Gillians” and “Sophies” because customer service doesn’t get get better than them. More

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The Best is Still the Best After cross-shopping other brands and dealers in the area, I decided to lease my second Acura from Crown Acura. Crown’s personalized service and close After cross-shopping other brands and dealers in the area, I decided to lease my second Acura from Crown Acura. Crown’s personalized service and close attention to their customer’s needs and wants is unmatched. Ms. Barnes’ true desire to help her clients is genuine and timely. Likewise, the company’s approach to make the car shopping experience hassle-free, respectful and professional exemplifies the possibility to earn one’s business without using tasteless tactics that should satisfy the most demanding customers. More

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Quality Customer Care Gillian and Jacob were beyond fantastic. The process should have taken hours and hours, but everyone made it their mission to get us in and out quickl Gillian and Jacob were beyond fantastic. The process should have taken hours and hours, but everyone made it their mission to get us in and out quickly while maintaining quality work. The prices are completely fair, even without haggling, but these amazing people always want your business especially if you need flexibility in any aspect of the buying process. Couldn't recommend this dealership (Gillian and Jacob specifically) enough. More

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I feel special My husband and I loved this place. We went buy a car that I saw in a web site so never I ment that could be so awesome.!!! My husband and I loved this place. We went buy a car that I saw in a web site so never I ment that could be so awesome.!!! More

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Highly Recommended Gillian Barnes is the best sales consultant! She was very professional and understanding. I would highly recommend her for a great experience. Thank y Gillian Barnes is the best sales consultant! She was very professional and understanding. I would highly recommend her for a great experience. Thank you so much for helping me find my car. More

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Crown My lease on a 2016 MDX was expiring in July so I began to look for a dealer. I recently moved back to the Tampa area and had not dealt with an Acura My lease on a 2016 MDX was expiring in July so I began to look for a dealer. I recently moved back to the Tampa area and had not dealt with an Acura dealer here. So I looked on line for a dealer and sales person. One person who I saw with great reviews was Gillian Barnes. I reached out to her and can see why she was getting such good reviews. She was a delight to work with. She worked with Acura to take care of some of my mileage overage. I got a fair deal on a new lease. Then to top off the great service that Gillian gave us, she drove 1 and 1/2 hours to Spring Hill to deliver some goodies that they threw in the deal. She earned our business. More

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Used car She is great she woke very hard to get me into a nice car she worked it fast I will definitely deal with her again She is great she woke very hard to get me into a nice car she worked it fast I will definitely deal with her again More

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Gillian was great! Gillian Barnes helped us find a great vehicle for our family, had a great experience! I would be happy to return to this dealership for future busine Gillian Barnes helped us find a great vehicle for our family, had a great experience! I would be happy to return to this dealership for future business. More

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Positive experience When I first set out to purchase a replacement for my 2008 Acura MDX, I was overwhelmed with the choices and complexity of the newer vehicles. Ultima When I first set out to purchase a replacement for my 2008 Acura MDX, I was overwhelmed with the choices and complexity of the newer vehicles. Ultimately I came back to Crown Acura, where I felt comfortable and trusted their knowledge. Jacob Loverdi and Gillian Barnes helped make my decision easier with their caring attitude and patience as I made the decision to purchase a 2019 RDX, which I am enjoying immensely. John Shaw, my service advisor, also added to the pluses in giving Crown Acura my business again. More

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Excellent experience Great experience buying a car from the dealership. Great selection and no problems in coming up with a fair price. Always ready to answer questions Great experience buying a car from the dealership. Great selection and no problems in coming up with a fair price. Always ready to answer questions and very helpful in explaining all the tech features in the car and how best to take advantage of them. Will definitely go back to the same dealership and sales person (Gillian Barnes) for my next purchase. More

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