Gillian Barnes | Page 16

Excellent buying experience, Gillian was top top notch! I recently purchased from Crown Acura in Clearwater and it was a pleasant buying experience. Lora was helpful and worked hard to make a fair deal for I recently purchased from Crown Acura in Clearwater and it was a pleasant buying experience. Lora was helpful and worked hard to make a fair deal for me. Gillian is one of the most professional sales people that I've ever dealt with. She's knowledgeable, kind, and goes above and beyond to ensure her customers are extremely satisfied. If you are in the market for a new or pre-owned Acura, please contact Gillian Barnes to help you. She makes the buying experience relaxing and treats you like you are family. Customer service like this is hard to find and I'm grateful that I was able to work with her. More

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Recently I purchased a 2020 Acura RDX from Crown Acura in Clearwater, Florida. My experience was 5 star worthy. The dealership adhered to all Covid guidelines. My Sales Associate Gillian Barnes was top no in Clearwater, Florida. My experience was 5 star worthy. The dealership adhered to all Covid guidelines. My Sales Associate Gillian Barnes was top notch. Her product knowledge made my choice easy. I recommend this dealership. More

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Gillian was amazing, very professional and knowledgeable, up front with pricing and made sure I was satisfied with my decision. She made me feel welcome and excited to find my car up front with pricing and made sure I was satisfied with my decision. She made me feel welcome and excited to find my car More

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A wonderful experience! And Gillian Barnes My husband and I have had many car buying experiences in our time together. Some were good; others left lots to be desired. Buying our MDX from Crown My husband and I have had many car buying experiences in our time together. Some were good; others left lots to be desired. Buying our MDX from Crown Acura was BY FAR the best car buying experience we have ever had. The dealership, overall, is outstanding- personable staff, spotlessly clean and a robust inventory. We definitely made the right choice of dealership. Gillian Barnes was our salesperson. She is exemplary in EVERY aspect of assisting us through the car buying experience. She is extremely knowledgeable in the Acura line. Any question we had, however offbeat or detailed, she had an answer. Her knowledge of the MDX made our decision to purchase the vehicle a "slam dunk." On the day of the purchase, she walked us through step by step what was going on and what the subsequent steps would be. Before we left the lot, she walked us through each of the electronic systems (navigation, security, entertainment, etc.) and ensured we were comfortable with each before we drove off the lot. As is if all of this wasn't enough, she offered to come to our home in the event we had any issues as we got used to the SUV. We have NEVER had a salesperson offer that level of personalized service. Her upbeat, positive professional demeanor made her an absolute delight to work with through the sales process! We cannot recommend her highly enough. If you choose Crown Acura for your next car purchase, please be sure to seek out Gillian to assist you. We assure you, you will not be disappointed. More

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Lora and Gillian were on top of the game! Highly recommend. From greeting me at the door to making sure everything was perfect and ready to go. They made sure I got the best possible financing by wo recommend. From greeting me at the door to making sure everything was perfect and ready to go. They made sure I got the best possible financing by working with several different financial institutions. Thank you to everyone at Crown Acura. More

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A customer since 2006, I’ve bought three cars from Crown Acura and every purchase has been a wonderful, stress-free, enjoyable experience. For my most recent purchase (June 2020), Gillian Barnes was my sale Acura and every purchase has been a wonderful, stress-free, enjoyable experience. For my most recent purchase (June 2020), Gillian Barnes was my salesperson, Sophie Morris was the sales manager, and Keith Amaral was the finance manager. Gillian Barnes is a delightful salesperson. Knowledgeable and professional, yet calm and unassuming, Gillian is a joy to be around as you shop for your vehicle. She answered all my questions accurately, and she promptly looked up anything she wasn’t immediately sure of. Our test drives together were relaxed and convivial, and she was very adept at demonstrating each car’s options and abilities. As good at down to earth conversation as she is helpful, Gillian Barnes makes buying a car fun and easy. Sophie Morris is like your older sister who always looks out for you. She sold me my first Acura in 2006, and helped me get out of a very unpleasant purchase from another dealership and into my second Acura in 2014. And once again, despite the lock-downs and craziness of Spring 2020, Sophie has come to my rescue and found me another wonderful Acura that perfectly fits my budget. Warm, charming, attentive, hard-working, honest, trustworthy, respectful, professional… I just can’t say enough good about Sophie Morris. Keith Amaral is as fine a finance manager as you’ll ever find. Upon my request, Keith very quickly found a better loan than I had secured on my own. With the back-end products, as Crown Acura has always done, nothing is packed in. Keith listed and described each option very clearly, and showed how rolling each into the loan would impact my monthly payment. Once I made my decision, the discussion was over—no pressure, no persuasion, no judgment—and we were on to signatures. Keith Amaral understands that this is how car financing should go, and he’s the best at it I’ve ever seen. In sum, do yourself a favor the next time you’re shopping for a vehicle and go to Crown Acura. They understand that the cars will sell themselves, and accordingly they don’t need to push customers to buy them. Rather, Crown Acura has learned that treating people with dignity and respect is what brings them back, as I have come back time and again over the past 14 years. There has never been a finer car dealership than Crown Acura, and it’s all because of people like Gillian Barnes, Sophie Morris, and Keith Amaral and the wonderful experience they provide. Ask for them and you won’t be disappointed. More

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Gillian was wonderful. She worked with me, listening to my questions and ensuring I was comfortable with this decision, during every step of the progress. She exhibited the utmost in professionalism and i my questions and ensuring I was comfortable with this decision, during every step of the progress. She exhibited the utmost in professionalism and integrity. I am a long time customer of Crown Dealerships, having purchased my last 4 new cars ( 1 Honda and 3 Acuras) from Crown, and using the service department for my service appointments. The Crown experience always meets or exceeds my expectations, and Gillian elevated that experience to another level. Thank you so much! More

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I purchased a RDX from Gillian. From the moment I arrived I felt extremely comfortable with her. No high pressure yet she could answer every question I had plus gave every detail about the RDX. She’s extre I felt extremely comfortable with her. No high pressure yet she could answer every question I had plus gave every detail about the RDX. She’s extremely knowledgeable, friendly and professional. There is no question Gillian made this an excellent process! More

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This was my first time purchasing a car and Gillian Barnes made sure I had an easy and pleasant experience. She went above and beyond to make sure I had all the information required to make the right d Barnes made sure I had an easy and pleasant experience. She went above and beyond to make sure I had all the information required to make the right decision and I never felt pressured. She was very patient with my partner and I when we had to pick up my mother in-law and made phone calls. She also contacted me after to make sure I was enjoying my new car and offered assistance in anything I may need. I really appreciate her excellent customer service and highly recommend working with her and this dealership. More

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Gillian Barnes contacted me immediately when I mailed the dealership to inquire about the car I am looking for . She was very informative, pleasant and professional. Ms Gillian is very knowledgeable plea the dealership to inquire about the car I am looking for . She was very informative, pleasant and professional. Ms Gillian is very knowledgeable pleasant person . I definitely recommend her to work with any one interested to to buy Acura car . More

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