Gilbert Mendoza
Gilbert Mendoza at Ocean Mazda West Kendall
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Gilbert Mendoza

F&I Manager

Ocean Mazda West Kendall

14000 Southwest 137th Avenue
Miami, FL 33186

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rated
3 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

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rated

3 Reviews

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3 Reviews of Gilbert Mendoza

August 07, 2024

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Employee Rating

I recently had the pleasure of working with Malena Ruiz at Ocean Mazda to purchase a new car. Malena made the entire process incredibly smooth and efficient. She went above and beyond to ensure I got the b More

by Metayergary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malena Ruiz

Aug 07, 2024

Ocean Mazda West Kendall responded

We're delighted to hear about your positive experience with Malena Ruiz at Ocean Mazda West Kendall. It's wonderful to know that Malena's professionalism and dedication made your car purchase smooth and efficient. We appreciate your recommendation and are glad you and your family found the best deal. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new Mazda and we're always here whenever you need us. Drive safe!!

August 03, 2024

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Employee Rating

Lenny was amazing! The second I walked in and sat down with her she asked me what I was looking for and truly paid attention to my budget, concerns (went with an upside More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosalyn Montanaro, Lenny Medina

Aug 03, 2024

Ocean Mazda West Kendall responded

Good evening, Karina. We’re really glad to hear about your positive experience with Lenny and Gilbert. It's great to know that Lenny was attentive to your needs and budget, and made the car-buying process smooth and enjoyable. We're also pleased that Gilbert could clarify the financial details for you. We appreciate your recommendation and look forward to seeing you again in a few years for your next upgrade. We're always here whenever you need us. Drive safe!!

January 06, 2024

Dealership Rating
Employee Rating

Want good service go elsewhere. Horrible customer service. Once car is purchased service is nonexistent. More

by Yest67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mateo Laca

Jan 06, 2024

Ocean Mazda West Kendall responded

Thanks for your review and for bringing this to our attention. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to communicating with you directly. Brian Morales Bmorales@oceanautomotivegroup.com. To those reading this review, we encourage people to look over our other reviews because individual experiences can be very subjective when it comes to vehicle service.

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