Gilbert Ansah
Gilbert Ansah at City Volkswagen of Evanston
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Gilbert Ansah

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
255 Reviews
5.0

255 Reviews

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255 Reviews of Gilbert Ansah

February 22, 2025

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Employee Rating

Last week I was at City was back in and I bought my 2025 atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man More

by Victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert

February 19, 2025

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I was here Monday to look at a 2024 Atlas and Gilbert helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very More

by Laurenbulthuis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex

Feb 19, 2025

City Volkswagen of Evanston responded

Lauren, Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Gilbert, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

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Employee Rating

I want to extend a huge thank you to Gilbert and his team—Sam, Marcus, and Manny—for making my car lease-to-purchase experience truly enjoyable. Gilbert not only answered all my questions and concerns, More

by danielweinmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta, Manny Reyes

Feb 07, 2025

City Volkswagen of Evanston responded

It's great to hear that Gilbert was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

February 04, 2025

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Incredible knowledge and service from Gilbert you should clone him. He works hard for you. More

by Thankgod2540
Sales Price Transparency
Recommend Dealer
Yes
Feb 04, 2025

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that Gilbert could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

January 26, 2025

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Employee Rating

Refuses to offer Volkswagen lease deal on ID4. Claims deal does not include destination charges while it does on the VW website and confirmed on a phone call with VW. Deal is VERY clear just by re More

by buyguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 29, 2025

City Volkswagen of Evanston responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sam Lotta General Manager slotta@cityautogroup.com

January 14, 2025

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Employee Rating

We had a great experience with Gilbert! Fair, friendly, and efficient. Everything went very smooth, and it was a great car buying experience. We would certainly return again in the future. More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 14, 2025

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Eric, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

January 03, 2025

Dealership Rating
Employee Rating

Went to City VW to buy out my leased vehicle from them. I had a lot of questions but both Brenden and Gilbert made it easy to come to a decision that I felt comfortable with. Also, the guy in the finance d More

by Sara.nash1107
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey

Jan 05, 2025

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, Sara, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

January 01, 2025

Dealership Rating
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Gilbert made everything so easy and straight forward, he was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional More

by preslavazhekova2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 02, 2025

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

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Employee Rating

Ricky was helpful and fair, and excellent guide to buying a new car! I would highly recommend him to anyone I know! More

by Jayton Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino

Dec 30, 2024

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 03, 2024

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Employee Rating

We just bought a Tiguan from Gilbert! The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purc More

by Nan.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

City Volkswagen of Evanston responded

Nan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new Tiguan! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

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