Gil Otero | Page 4

Our car buying experience at Flagship Motorcars was a positive one. Luke, our salesman, was professional and very pleasant. He answered all of our questions; he was knowledgeable and thorough. We neve positive one. Luke, our salesman, was professional and very pleasant. He answered all of our questions; he was knowledgeable and thorough. We never felt rushed or pressured. He wanted us to be confident and happy in our decision. Five days later we left the dealership in our new car -- confident and happy. Thank you, Luke. More

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I just bought my second Mercedes-Benz GLE350 from Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with ano Flagship Motorcars of Lynnfield, and the whole experience was fantastic! I knew exactly what I wanted and had already started negotiating with another dealership (Mercedes Westwood) but I wanted to shop my options and ended up choosing this dealership because of Gui Rocho. Gui made me feel valued and provided amazing customer service. The process was quick and smooth. After Gui, I met with Finance Director, Gil Otero. Gil was super friendly and made sure I got the right package while explaining why other options might be important and the risk of not purchasing them for my new vehicle. Once the finance stuff was done, I met with Elder Perez, the Product Concierge. Elder was great! He helped me set up the app and walked me through all the vehicles cool tech features like the virtual assistant and active parking assist. The only hiccup I had was my credit got run three times, even though I knew I wanted to go with Mercedes Financial since I've used them before to purchase my previous vehicle. Overall, thanks to everyone at Flagship Motorcars of Lynnfield for helping me get my second Mercedes-Benz. I'll definitely be recommending you to others! More

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Great dealership and Hamid Taghzouit is a phenomenal salesman. I bought two vehicles from him and he has been a great support with his expertise and advises. I would definitely recommend him to anybody salesman. I bought two vehicles from him and he has been a great support with his expertise and advises. I would definitely recommend him to anybody that wants to enter in the Mercedes world More

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Hamid was an amazing salesperson and made sure we got everything we needed and wanted. everything we needed and wanted. More

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Excellent overall sales service from Mike and team. Overall pleasant shopping experience without undue pressure. Overall pleasant shopping experience without undue pressure. More

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The professionalism and expertise of the staff at Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me More

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Have been a Mercedes owner for over 20 years the only place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have ha place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have had Nathan Haugh as my service advisor all these years and he is great knows me now I trust his judgement.skip Peterson is my salesman and a very low pressure guy who makes you comfortable my wife also has a Mercedes and I introduced her to skip and left her to buy a car and she called me later to tell me she bought a car and said he made her feel like he really cared about her and wasn’t trying to push her to any special car and showed her many different models. Great people great cars what more could you ask for More

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Extremely customer oriented, great service, it feels like part of a family! I would definitely recommend Flagship part of a family! I would definitely recommend Flagship More

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Great customer service and straight forward. Salesman was not pushy at all. Great prices on all the vehicles. Salesman was not pushy at all. Great prices on all the vehicles. More

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Very helpful. Clean and well managed. Pur salesman Awara was particularly helpful and went out of his way Clean and well managed. Pur salesman Awara was particularly helpful and went out of his way More

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