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Gibson Freter
Gibson Freter | Page 2
New Car Sales Manager
Jim Norton Toyota Tulsa
9809 South Memorial Drive
Tulsa, OK 74133
37 Reviews
I started at Jim Norton many years ago as a New Car Sales Rep and was promoted a few years later to New Car Sales Manager. I enjoy helping our customers, and it's always a special treat when one of the customers I sold years ago comes back in to work with someone from my team!
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37 Reviews of Gibson Freter
Verified Customer
November 02, 2022
Mychal Zambrano was awesome to work with! He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the He got our deal done in no time! I’ll buy every vehicle from now on from Jim Norton! They did exactly what they promised and then some!! We got the exact 4- Runner we wanted! Thanks again Mychal and Jim Norton Toyota!! More
by Sbranscum
Other Employees Tagged: Zeb Freter, Mychal Zambrano
February 24, 2022
We were very excited to purchase a new car from this dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of findi dealership. We got on the wait list for our dream car and waited to hear good news on the arrival of the car. The dealership did a great job of finding the car much sooner than we expected. Although, the car arrived when we were out of town for business, so could not pick it up the day it arrived. We had to fight for the dealership to hold the car until our return with threats of easily selling it to another customer who could buy it sooner. After negotiations, the dealership agreed to hold the car for us. We asked where it would be held: the front of the dealership. We requested the car be secured in a open parking space in the back to protect it until our return, since it was essentially a sold vehicle. Again, we had to fight for this, but they did oblige. The dealership would not lose any money in either of these cases to care for our car and work with us to make a sale. Had they been willing and cheerful about working with us to make the sale, this would be a much different review. The enormous sign in their dealership says 'Your Service is Our Pleasure' but this was not the case. Then the fact that the car was parked at the dealership for a short time at no cost to the dealership was used against us in negotiations in the form of a $600 increase in price on a previously agreed upon item and decreased flexibility in negotiations. This fact was brought up many times to be used against us throughout the process of buying the car as an excuse to not consider any of our negotiations/ requests. I can list more examples, but I will end here. I felt as though we had to fight for customer service rather than the helpful, positive customer-focused service they advertise. To end on a positive note, our salesman was wonderful throughout the process and it is unfortunate he has to work under this leadership. More
by Anonymous
Other Employees Tagged: Daniel Hill
September 01, 2021
I would highly recommend Joe K and the team at Jim Norton Toyota. Joe kept excellent communication throughout the buying process and made my purchase painless. If you want someone who takes pride in product Toyota. Joe kept excellent communication throughout the buying process and made my purchase painless. If you want someone who takes pride in product knowledge and customer service, go see Joe. More
by gradski_s
Other Employees Tagged: Sara Knowlton, Joe Krautheim, Brandon Lewis, Jonathan Reimbold
August 16, 2021
Zeb was helpful in many areas for me as a new car buyer. His knowledge., professionalism in car sales and compliance were outstanding! I would recommend this dealership to my friends and family! His knowledge., professionalism in car sales and compliance were outstanding! I would recommend this dealership to my friends and family! More
by Kaylynnanderson
Other Employees Tagged: Zeb Freter, Kassidy Owens, Jonathan Reimbold
December 28, 2020
Matthew was top-notch and made the whole buying experience easy and pleasurable. He was very knowledgeable, patient, and understanding of my requirements. Matthew was also able to negotiate an am experience easy and pleasurable. He was very knowledgeable, patient, and understanding of my requirements. Matthew was also able to negotiate an amazing deal for me on my RAV4. I highly recommend Matthew and Jim Norton Toyota. More
by Misty
Other Employees Tagged: Matthew Erwin
October 24, 2020
The folks at Jim Norton made this the best experience ever! I will be a customer for life, buy all of my vehicles here and service as well ever! I will be a customer for life, buy all of my vehicles here and service as well More
by maholliman07
Other Employees Tagged: Holly McMurphy , Kassidy Owens
May 23, 2020
Easiest car buying experience ever! No hassle! Robert and Gipson were great! Definitely would recommend anyone looking to buy a new car to go to Jim Norton Toyota! Gipson were great! Definitely would recommend anyone looking to buy a new car to go to Jim Norton Toyota! More
by Stephanie
Other Employees Tagged: Robert Blocker
April 23, 2020
Michael D. was a total gentleman. We appreciate him and his demeanor. You should get more of him on your staff! Thank you for the service we received. We could not have asked for more. That is why we buy a his demeanor. You should get more of him on your staff! Thank you for the service we received. We could not have asked for more. That is why we buy at Jim Norton Toyota. More
by Roger
Other Employees Tagged: Eric Cooper , Michael Douglas, Anna Ford, Shelly Smith
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