Gibran Rivera
Gibran Rivera at Regal Kia Lakeland
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Gibran Rivera

Kia Specialist

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Gibran Rivera

March 25, 2025

Dealership Rating
Employee Rating

Everything was fast and easy. They even stayed open past their closing time to help me and my fiancée. Eddy was great! More

by Brandon hermanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Regal Kia Lakeland responded

We're delighted to hear that Eddy and the Regal Kia team went above and beyond for you! It's wonderful knowing your experience was fast, easy, and accommodating. Thanks for choosing us!

March 10, 2025

Dealership Rating
Employee Rating

Terrible service All three times I had to take it in the technicians broke something or did not complete the service correctly! More

by Mslong35
Workmanship
Service Communication
Recommend Dealer
No
Mar 13, 2025

Regal Kia Lakeland responded

Thank you for reaching out. I'm concerned to hear about these experiences and would like the opportunity to discuss them with you in greater detail. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, Jorge Benitez - Service Lane Manager - 8633330525

February 22, 2025

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Employee Rating

This is my 3rd car to buy from this dealership. The gentlemen that took care of the sale were great More

by barbaraclyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that our team provided great service during your third purchase. Enjoy the new ride, and we look forward to assisting you in the future!

February 19, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have bought from regal in a year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. More

by mustangwak4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niko Gelpi, Ricky Custodio

Feb 19, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that our team made the process easy and pressure-free. It's wonderful knowing you'd travel from Orlando to Lakeland just to work with us, and we truly appreciate your loyalty!

February 07, 2025

Dealership Rating
Employee Rating

Helpful perfessional answered all my questions and if they couldn’t they would ask another person More

by steelmanheidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Regal Kia Lakeland responded

We're glad our team was helpful and thorough in answering your questions at Regal Kia. We hope to see you next time! Safe travels!

December 19, 2024

Dealership Rating
Employee Rating

This is our second car purchase through Regal Kia. Everyone we have worked with has been friendly and helpful. More

by ksykes15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Moreira

Dec 19, 2024

Regal Kia Lakeland responded

Thank you for choosing Regal Kia again for your car purchase! We're delighted to hear that our team provided friendly and helpful service. Enjoy the new ride, and we look forward to assisting you in the future!

December 13, 2024

Dealership Rating
Employee Rating

They treated me very good a little long on final decision but ver satisfied with final deal More

by dlschnetzka@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Boswell, Manny Gelpi, Gregg Baldwin, Ian Bleil , Tyrin Ashley, Tray Jackson

Dec 13, 2024

Regal Kia Lakeland responded

Thank you for sharing your review! We appreciate your patience during your recent visit! -Regal Kia

November 22, 2024

Dealership Rating
Employee Rating

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. More

by gloria1.starr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meleke Dennis

Nov 12, 2024

Regal Kia Lakeland responded

Thank you.

October 03, 2024

Dealership Rating
Employee Rating

This is my second new vehicle that I purchased from Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in the More

by cmckenzie.0203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We really appreciate your business. Please let us know what we can do for you in the future.

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