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Gibran Rivera

Overview Reviews (49) Inventory (318)

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Gibran Rivera

Kia Specialist

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.7

49 Reviews

Overview Reviews (49) Inventory (318)

4.7

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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49 Reviews of Gibran Rivera

June 06, 2025

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Employee Rating

The service there is great! Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. More

by ayalaashley.p

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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June 05, 2025

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Employee Rating

Jebron the salesman in Lakeland was the best. Definitely will be going back with my girlfriends car Definitely will be going back with my girlfriends car More

by mazeo80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Srecko Bokun, Eva Ayarza, Hannah Reiners, Chayton Wodecki, Jayden Goulet

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Jun 06, 2025 -

Regal Kia Lakeland responded

We're so glad Jebron had the opportunity to assist you! Thanks for the kind review. We look forward to welcoming you back in the future! - The Regal Kia Team

May 20, 2025

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Employee Rating

Everyone was great from beginning to end and made the experience easy. Gibran always makes sure we get the car we're happy with. experience easy. Gibran always makes sure we get the car we're happy with. More

by lastrid15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 21, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Gibran and the Regal Kia team made your experience smooth from start to finish. Thank you for choosing us, and enjoy your new car!

May 18, 2025

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Employee Rating

I’m a first time buyer from regal Kia and have been impressed by the way I assisted on finding a vehicle and efficient the service department has been. impressed by the way I assisted on finding a vehicle and efficient the service department has been. More

by ssantos191

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Delvin Hoskins , Christian gardn

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May 19, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your first experience with Regal Kia was impressive and efficient! Our team is dedicated to providing top-notch service, and it's great to know we hit the mark. Thank you for choosing us!

May 19, 2025 -

Regal Kia Lakeland responded

May 08, 2025

Dealership Rating

Employee Rating

Everyone was very courteous and friendly. They answered all of our questions and tried to get us the best deal. They answered all of our questions and tried to get us the best deal. More

by lscross271

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cris Aviso, Niko Gelpi

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May 08, 2025 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

March 25, 2025

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Employee Rating

Everything was fast and easy. They even stayed open past their closing time to help me and my fiancée. Eddy was great! They even stayed open past their closing time to help me and my fiancée. Eddy was great! More

by Brandon hermanson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cris Aviso, Niko Gelpi, Manny Gelpi, Meleke Dennis, Pablo Moreira, Willy Moreira, Orlando Lopez, Greg Schmidt , Ricky Custodio

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Mar 26, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Eddy and the Regal Kia team went above and beyond for you! It's wonderful knowing your experience was fast, easy, and accommodating. Thanks for choosing us!

March 10, 2025

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Employee Rating

Terrible service All three times I had to take it in the technicians broke something or did not complete the service correctly! technicians broke something or did not complete the service correctly! More

by Mslong35

Verified Customer

Workmanship

Service Communication

Recommend Dealer

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Mar 13, 2025 -

Regal Kia Lakeland responded

Thank you for reaching out. I'm concerned to hear about these experiences and would like the opportunity to discuss them with you in greater detail. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, Jorge Benitez - Service Lane Manager - 8633330525

February 22, 2025

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Employee Rating

This is my 3rd car to buy from this dealership. The gentlemen that took care of the sale were great The gentlemen that took care of the sale were great More

by barbaraclyce

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 24, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that our team provided great service during your third purchase. Enjoy the new ride, and we look forward to assisting you in the future!

February 19, 2025

Dealership Rating

Employee Rating

This is the second vehicle we have bought from regal in a year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. More

by mustangwak4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi , Ricky Custodio

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Feb 19, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that our team made the process easy and pressure-free. It's wonderful knowing you'd travel from Orlando to Lakeland just to work with us, and we truly appreciate your loyalty!

February 07, 2025

Dealership Rating

Employee Rating

Helpful perfessional answered all my questions and if they couldn’t they would ask another person they couldn’t they would ask another person More

by steelmanheidi

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Srecko Bokun, Jeremy Mahr, Manny Gelpi, Meleke Dennis, Pablo Moreira, Willy Moreira, Orlando Lopez , Ricky Custodio

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Feb 07, 2025 -

Regal Kia Lakeland responded

We're glad our team was helpful and thorough in answering your questions at Regal Kia. We hope to see you next time! Safe travels!

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