Gianni Leto

EXTREMELY disappointed with the service department! I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that the I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that they have had for 2 weeks. Turns out they haven’t even looked at it yet. I made an appointment 1 month in advance just for them to tell me that there’s other cars in line waiting on parts. I received no estimate on when it would even be looked at. My advisor said it’s not their fault because they only have one transmission tech….not my problem. That’s why I called and made an appointment. He also was under the impression that my truck was towed in and not in driving condition. I could’ve been driving my truck for the last two weeks instead of it sitting in a lot. He said I could have it back until the tech has time to look at it but I’d have to go to the “back of the line”. What a joke this place is!!!Very very disorganized and unprofessional at denooyer. It also took 5 days for them to get me a rental, small nissan sedan. Which hardly qualifies as a replacement for my Silverado that I use to make a living. Also, not their fault, but the rental has a stench of old dirty blunt smoke. You should probably check on the quality of the rentals that you provide under warranty. I made another call today looking for answers about warranty info and didn’t receive a call back. To say I’m unsatisfied is an understatement! This isn’t the first bad experience that I’ve had with the service department at denooyer. I loved my sales rep but the service is the worst I have ever experienced in the area. It’s almost laughable how bad my experience has been with them. Couldn’t recommend them any less!!! More

by nickbelles Verified Customer Verified Customer

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Professional, courteous, knowledgeable, and very polite. Answered all of our questions. Is very versed in the Chevrolet line. Very nice young man. Answered all of our questions. Is very versed in the Chevrolet line. Very nice young man. More

by Denise and Sam Verified Customer Verified Customer

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Gianni and his team are very nice to work with. Made everything nice and smooth. Made everything nice and smooth. More

by TheChobbyShop Verified Customer Verified Customer

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everyone that I dealt with at Denooyer was top notch friendly, helpful and professional. Gianni and Nat did everything possible to make my experience at Denooyer a pleasureable experience friendly, helpful and professional. Gianni and Nat did everything possible to make my experience at Denooyer a pleasureable experience More

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First rate! !! Honest, pleasant, patient and efficient. My first DeNooyer 2002 Suburban lasted 445k miles and counting! Thank you service dept.! Looking forward t !! Honest, pleasant, patient and efficient. My first DeNooyer 2002 Suburban lasted 445k miles and counting! Thank you service dept.! Looking forward to new 2025 Tahoe. Thank you Gianni, Nick and Halie!!! And thank you to all others who helped too! We’ll see…it may be another 20 yrs or 400k miles…but I will be back. Thank you A team at DeNooyer!!! More

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Gianni did a fantastic job working with me to buy my special car from out of State, sight unseen. This was the first time I have ever done this, and Gianni coordinated and communicated well throughout t special car from out of State, sight unseen. This was the first time I have ever done this, and Gianni coordinated and communicated well throughout the whole process of inspection, pre-servicing, and getting the car ready to ship. The car arrived and it's even better than represented. Very nice to find a dealership and salesperson that works hard to have a happy satisfied customer! Thank you! More

by howellhaacks Verified Customer Verified Customer

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Great service, excellent customer service, smooth easy transaction. Went above and beyond to have my vehicle ready for me upon arrival because I was traveling from out of town to pick it up. I can say I h transaction. Went above and beyond to have my vehicle ready for me upon arrival because I was traveling from out of town to pick it up. I can say I highly recommend and they have gained a customer for life. More

by boost2432 Verified Customer Verified Customer

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Working with Kyrsten to upgrade my 2015 Corvette to a 2024 went very smoothly. Everyone i was in contact with at the dealership was great. 2024 went very smoothly. Everyone i was in contact with at the dealership was great. More

by thompears Verified Customer Verified Customer

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Smooth transaction. Excellent customer service and car was priced well and exactly as described. Would buy from them again. Excellent customer service and car was priced well and exactly as described. Would buy from them again. More

by james.sanocki Verified Customer Verified Customer

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Wonderful experience at this dealership. Everyone was so nice & helpful. I highly recommend this place. Everyone was so nice & helpful. I highly recommend this place. More

by patricia.panton Verified Customer Verified Customer

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