Giancarlo Sotelo | Page 6

This was my first lease and the experience I had was exceptional. Great customer service and a straightforward process. I will sure recommend to my friends. Thank You! exceptional. Great customer service and a straightforward process. I will sure recommend to my friends. Thank You! More

by GYTMOR Verified Customer Verified Customer

Report | Print

As a recent college grad, this was my first time leasing a car. I had no idea how the car leasing process works, but the people I met here at Denville Joyce Honda were incredibly helpful, knowledgeable, kin a car. I had no idea how the car leasing process works, but the people I met here at Denville Joyce Honda were incredibly helpful, knowledgeable, kind, and informative. They treated me very kindly, even though I had a lot of questions. Giancarlo is the salesman who helped me out and was able to answer all of my questions about the vehicle. When you go to this dealership, you should certainly request that he help you. The sales manager Steve was very kind too, and he helped me out with completing detailed paperwork and legal documents. This was also my first time purchasing insurance, and Steve kindly walked me through this process and made it very simple. The third person who helped me is Efren in the finance department. Efren was very kind and patient, answering all of my financial questions and concerns. He's very knowledgeable of the entire car leasing process, not only the finances of the lease, so I highly recommend that you meet with him in the finance department. Giancarlo, Steve, and Efren all worked very well together as a team to help me lease my first car, and I'm very thankful to them for being so kind and informative. I certainly recommend this Denville Joyce Honda dealership, especially if you are a new college grad like me. The owner needs to give these three men a raise, for sure! I also briefly worked with a very nice person at the register department area downstairs when I payed the down payment and when I picked up my license plates. I can't recall her name, but she's very friendly and helpful. Give her a raise too! All around, these people did an A+++ job, and I highly recommend Denville Joyce Honda. More

Report | Print

Car buying is never a pleasant experience, but Giancarlo was friendly and helpful. Unsure why the manager felt the need to include himself in the discussion of the sale but it is what it is. was friendly and helpful. Unsure why the manager felt the need to include himself in the discussion of the sale but it is what it is. More

by SPARROWSZEALOT Verified Customer Verified Customer

Report | Print

patient,'courteous, and knowledgable!! The only Honda dealer I use! They never disappoint. This is my 3rd vehicle nought from them! My first time working with the individuals listed below, The only Honda dealer I use! They never disappoint. This is my 3rd vehicle nought from them! My first time working with the individuals listed below, and they did not disappoint! More

Report | Print

new car with my trade" vin g I went to two other Honda dealers paul miller and academy ,both low balling my trade and wanting more for my new accord sport.larry swanson mgr is suc I went to two other Honda dealers paul miller and academy ,both low balling my trade and wanting more for my new accord sport.larry swanson mgr is such a gentleman,honest ,straight up no nonsense which I was happy about.he made y payment what others said couldn't be done.thanks also to Giancarlo(salesperson)and Steve finance mgr,awesome people. More

Report | Print

Best new car purchasing experience I have encountered. Our salesman exceeded our expectations. My wife traded her 2012 Civic for a 2016 Civic. He was knowledgeable and courteous and moved us along with min Our salesman exceeded our expectations. My wife traded her 2012 Civic for a 2016 Civic. He was knowledgeable and courteous and moved us along with minimal delay. He appeared honest and professional. He delivered more car than we were expecting . More

Report | Print

Pleasant experience Giancarlo was knowledgeable about the Accord and Civic, provided purchase and lease pricing and helpful in focusing deal terms; financing was a breeze Giancarlo was knowledgeable about the Accord and Civic, provided purchase and lease pricing and helpful in focusing deal terms; financing was a breeze with Jair. Craig's deal making capabilities are tops. thanks to the team, got a great ride. More

Report | Print

Incompetent sales staff Turned in leased vehicle and was hounded by Honda corporate for weeks. Claimed sales staff never submitted proper paperwork for trade in. Was assured Turned in leased vehicle and was hounded by Honda corporate for weeks. Claimed sales staff never submitted proper paperwork for trade in. Was assured problem was resolved by mgr - but it wasn't ! More

Report | Print

New Honda Civic First I have to say the Civic is a beautiful car that ride great. The salesman listened to my situation and my price structure and worked with me to First I have to say the Civic is a beautiful car that ride great. The salesman listened to my situation and my price structure and worked with me to get the best deal. The financial gentlemen was also very professional and answered all my questions. More

Report | Print

A Leasing Experience The dealership lived by what they told me. There was no pressure selling. They knew my situation and were able to negotiate with me to a final price The dealership lived by what they told me. There was no pressure selling. They knew my situation and were able to negotiate with me to a final price that was very close to where I wanted to be. I wanted to trade in my Hyundai Sonata and lease two Honda Civics. This was a challenging situation but overall worked out to be a very rewarding experience. Giancarlo was very accommodating; explained everything every step of the way; was eager to work with us; was courteous and professional; and gave us a very pleasant experience. I was particularly impressed with the amount of time he spent with my wife in the new car to explain all the controls and to synchronize and program the Bluetooth. He is a credit to the Joyce Honda dealership. More

Report | Print