Giancarlo Nocera
Giancarlo Nocera at City World Toyota
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Giancarlo Nocera

Service Advisor

City World Toyota

3333 Boston Road
Bronx, NY 10469

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6 Reviews

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Spanish Spanish

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6 Reviews

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6 Reviews of Giancarlo Nocera

November 25, 2024

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Employee Rating

I get 2 text messages a month reminding me my Highlander is due for maintenance. The problem is I do not own a HIGHLANDER. I live in CA and have never been to NY. Due to the time difference they wake me up More

by NortheastSteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

I concur with all the reviews I have read regarding the Bronx Citywide Toyota service location. Some of the service advisors are rude and súper unprofessional. They do not call back to give you an update More

by mariagomez476
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

May 16, 2024

Dealership Rating
Employee Rating

Thank you Carlo and the wonderful and wonderful team at the service department. Giancarlo went above and beyond to get me the best possible price for brakes and rotors service on my minivan. He communicate More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giancarlo

May 17, 2024

City World Toyota responded

We love hearing from satisfied customers like you! Thank you for choosing Toyota and City World Toyota, and we're delighted that Giancarlo provided you with the exceptional service we strive to deliver to all of our customers.

September 11, 2021

Dealership Rating
Employee Rating

Toyota dealership is a good dealership the cars are the best for my experience by far okay no complaints, and my service advisor I have been dealing with her for quite a while she's very nice and professio More

by Jacksoncrawford22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julissa Taveras, Glory Nwaeze

Sep 30, 2021

City World Toyota responded

Thank you, Jackson, see you next time. We are glad you enjoyed your experience at our home. We will make sure Julissa gets your message. See you next time!

April 17, 2020

Dealership Rating

Worst of experience ever. Came in for a maintenance check light and left with a $900.00 bill. They said I needed thing's done even though I just bought the car a year ago and t More

by Ralph#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 19, 2019

Dealership Rating

EFI throttle Maintenance at 20k miles? STAY AWAY Service Writer tells me I have to pay for EFI Throttle maintenance of $350 for a brand new Highlander with only 20k miles. This type of maintenance su More

by NEVERCOMINGBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marvin Del Rosario , Lewis De La Cruz, Julissa Taveras, Jason Vazquez

Jan 04, 2020

City World Toyota responded

Thank you so much for bringing this to our attention. We're very sorry for any inconvenience you have experienced. In fact, we would like to hear more specifically about your concern so we can make it right. Please contact us at your earliest convenience. We look forward to hearing from you!

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