Gerry Smith
Gerry Smith at Joe Machens Ford

Gerry Smith

Main Showroom Sales Representative

Joe Machens Ford

1911 W Worley St
Columbia, MO 65203

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12 Reviews
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12 Reviews

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12 Reviews of Gerry Smith

August 27, 2024

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Employee Rating

Jonathon, Brent, Shane, Mark, and Nathaniel, and Gail, Receptionist have been superb aid to us. More

by G. Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Mazzocco, Mack McKinney, Marc Weiner, Jonathan Altamirano , John Savio, Marissa Vander Griend, Brent Benn, Excellent, Nathaniel?, Duron.

Aug 27, 2024

G. Allen responded

Thank you for efficient buying experience. Brent Benn, sales Mgr. ensured my purchase of a 2024 Escape was pleasant and unstressful. Also great were Shane, sales supervisor and Nathaniel, salesman… High marks also for Mark Weiner, Finance Mgr. Thanks to all… G Allen

June 01, 2024

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Jerry was so helpful in answering all my questions! We had a wonderful experience buying our new car! Thanks!!! More

by mombland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby

August 03, 2020

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New car for a 16-year-old John and Gerry are always great to work with, but we had a tough time finding the right car for our 16-year-old daughter's first car. Everyone we pick More

by Steve and Marianne Friedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Weiner , John Savio

Aug 03, 2020

Joe Machens Ford responded

We love seeing 5 star reviews for John, Gerry, Marc, and our staff. Thank you both for trusting us to make sure we could find the right car for your daughter. Pretty cool! If you have any questions, please don't hesitate to give us a call or stop in. We'll be glad to help out. We all wish your daughter "Safe Travels"!

September 16, 2018

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Great Employee!!! We have purchased at least 8 vehicles from Gerry Smith and he ALWAYS works hard to give us exactly what we want! When we are ready to buy/trade, we ju More

by MC65202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Joe Machens Ford responded

Thank you for the positive feedback! We are very happy to know you had another great car-buying experience with Gerry and our team! We do appreciate you and your business! Thank you again for being loyal customers to us and for all your business!

July 11, 2018

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Great Experience I walked into the Used Car Dealership not knowing what I wanted. I tried to work with another Salesman over several weeks. He was so nice but he never More

by RubyLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Niswonger

Jul 11, 2018

Joe Machens Ford responded

Thank you so much for the positive feedback! We are very happy to hear you had a great car-buying experience with Gerry and Jon! We appreciate you and your business! We hope you enjoy your new SUV! Thank you again!

June 14, 2018

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Friendly Great selection of vehicles friendly staff Gerry Smith was our sales person was a excellent guy we told him what we was looking for and he found it fo More

by John498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Weiner

Jun 14, 2018

Joe Machens Ford responded

John, thank you for the great review! We love hearing Gerry and our team made sure you had a great experience at our dealership! We appreciate you and your business!

April 13, 2018

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Excellent staff We have worked with Jerry for years and Marc was great he very hard to save us money we were treated great Jerry helped move our plates to new car More

by Car mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Weiner

Apr 13, 2018

Joe Machens Ford responded

Thank you for the kind words! We are happy to know you had a great experience with us! We appreciate you and your business!

April 06, 2018

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F150 not Inspected well I bought a F150 2 years old with 32,000 miles. It went through an inspection by the dealership. The 4 wheel drive had a vacuum line that was damaged More

by ace203rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 06, 2018

Joe Machens Ford responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service, and appreciate your feedback, as it helps us grow in the future.

May 30, 2017

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Great customer service! Gerry did a great job helping us he made it painless. His customer service is the reason I've gone back to Machens Ford. If you visit as for Gerry! More

by Leanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Mahurin

November 12, 2016

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Better than expected! Very friendly staff We drove down from Mid Iowa and really didn't know what to expect after talking to Gerry Smith about a Ford 2011 F150 Platinum. But after we took the More

by Iowa Home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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