Gerardo Patino-Flores
Gerardo Patino-Flores at Toyota of Scranton
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Gerardo Patino-Flores

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Gerardo Patino-Flores

September 29, 2024

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Employee Rating

My wife and I had a pleasant experience working with Gerardo and George, it was a very quick process, the car was beautiful, and we were in and out. More

by LOGANTHOMAS19969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas

Sep 29, 2024

Toyota of Scranton responded

LOGANTHOMAS19969, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Gerardo and George provided you with a pleasant and efficient car-buying process. We always strive to make the experience smooth and enjoyable for our customers, and we're glad we could make that happen for you and your wife. Enjoy your beautiful new car, and if you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

September 25, 2024

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Employee Rating

Good experience this time. Like "G" he was very perfessional and explained everything out to us about the deal. More

by SHAYFARM1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins, Justin Cheverez

Sep 26, 2024

Toyota of Scranton responded

SHAYFARM1998, Thank you for sharing your feedback! We’re glad to hear that you had a good experience with us this time, and that "G" was able to assist you professionally and explain everything clearly. We’ll be sure to pass along your kind words to him! If there’s anything else we can help with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to seeing you again! Warm Regards, The Sales Team Toyota of Scranton

September 03, 2024

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Good communication, made an effort to find a vehicle that I wanted, friendly and welcoming. More

by Ean Blank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez, Jake Ferris

Sep 04, 2024

Toyota of Scranton responded

Ean Blank, Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our communication and the effort we made to find the perfect vehicle for you. It’s great to know that you found our team friendly and welcoming. Your satisfaction is our top priority, and we’re glad we could meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

May 10, 2024

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Great experience. Easygoing Process and accommodation. They really know their car well. Can offer good deal and superb customer service experience. More

by SALYVICTORINO92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

May 10, 2024

Toyota of Scranton responded

Thank you, SalyVictorino92, for taking the time to share your experience with us! We're thrilled to hear that you had a great and easygoing process with us at Toyota of Scranton. Providing excellent customer service and ensuring our customers feel accommodated is our top priority. We're glad our team's knowledge of our cars and their ability to offer good deals contributed to your satisfaction. Your feedback means a lot to us, and we appreciate your business. If you ever need anything else, don't hesitate to reach out. Warm regards, Toyota of Scranton Sales Team

May 08, 2024

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The whole transaction went very smoothly. Sales and finance departments were great. Love the car so far. More

by GRAVEMASTER217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

May 08, 2024

Toyota of Scranton responded

It's wonderful to hear about your positive experience at Toyota of Scranton, GRAVEMASTER217! We're delighted that your transaction went smoothly and that both our sales and finance teams provided excellent service. Enjoy your new car, and if you ever need anything in the future, don't hesitate to reach out. We appreciate your feedback and your business! Warm Regards, The Guest Experience Team Toyota of Scranton

April 19, 2024

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From initial contact to final signing, everything I did in this vehicle buying process was flawless and effortless. Other dealers refused to deal remotely. Toyota of Scranton went out of their way to hel More

by Silverado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins, Matthew Hedden

Apr 20, 2024

Toyota of Scranton responded

Dear Silverado, Thank you for sharing your positive experience with us! We're delighted to hear that your vehicle buying process with Toyota of Scranton was flawless and effortless. Our team is committed to providing exceptional service, and we're glad we could accommodate your remote needs when other dealers could not. It's great to know that you were able to complete every step of the process remotely and that we could assist you with the sale of your new car. Your satisfaction is our priority, and we appreciate your trust in us. Should you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! Warm regards, The Toyota of Scranton Team

April 10, 2024

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We had a great, relaxed experience with our purchase. Everyone was friendly, helpful and courteous throughout the entire process. More

by MichaelMasci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Richard LaRussa

Apr 10, 2024

Toyota of Scranton responded

Dear Michael Masci, Thank you for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that you had a great and relaxed purchasing experience with our team. Providing friendly, helpful, and courteous service is always our top priority, and we're delighted to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, Sales Team Toyota of Scranton

March 29, 2024

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Everything from helping me get the best car I can for my daughter. And fixing a situation that came up. One of the best dealership in the area. More

by MGORSKI77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear MGORSKI77, Thank you for sharing your experience with Toyota of Scranton! We're thrilled to hear that we were able to assist you in finding the perfect car for your daughter and resolving any issues that arose along the way. Providing top-notch service and ensuring customer satisfaction are our top priorities, and we're grateful for your recognition. We appreciate your kind words and your trust in us as one of the best dealerships in the area. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you and your family again in the future. Best regards, Service Team Toyota of Scranton

March 07, 2024

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The sales team are amazing to work with, very professional and attentive. I am grateful for their hard work to get me into an awesome vehicle at a reasonable price. More

by PATRICKNASSER2
Recommend Dealer
Yes

Other Employees Tagged: Jammie Marcen, Frank Vieira

Mar 11, 2024

Toyota of Scranton responded

Dear PATRICKNASSER2, Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our sales team provided you with amazing service and made your car-buying experience a pleasant one. Ensuring our customers' satisfaction and finding them the perfect vehicle at a reasonable price is always our goal, and we're grateful for the opportunity to assist you in achieving that. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Best regards, Toyota of Scranton Team

January 18, 2024

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Employee Rating

Easy transaction. 5 star for all involved. Always recommend Toyota of Scranton. G is top notch. George treats you like family and the end transaction person is f More

by KIMMALLICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, George Zepherin, Ebrahin Evertsz, Matthew Hedden , Chris Elliott my service attendant and Jimmy iacone. 5 stars

Jan 18, 2024

Toyota of Scranton responded

KIMMALLICK, Hi there! It's great to hear that you had an easy transaction and a positive experience at Toyota of Scranton. We appreciate your recommendation and are thrilled to know that George and the entire team provided top-notch service, making you feel like family. Our end transaction person is delighted to be recognized for their professionalism and sense of humor. We look forward to welcoming you back in the future, and we'll be sure to pass along your appreciation to Ebram. If you have any further feedback or if there's anything else we can do to enhance your experience, feel free to let us know. Safe travels, and thank you for choosing Toyota of Scranton! Warm regards, Mary Jo Preno Toyota of Scranton

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