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Gerardo Patino-Flores
Gerardo Patino-Flores at Toyota of Scranton
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Gerardo Patino-Flores

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Gerardo Patino-Flores

April 15, 2025

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Employee Rating

Everyone wanted to help in any way possible with all my questions. Very curtious and will recommend ths place to everyone I know More

by BADTEMPER1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden

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Apr 15, 2025

Toyota of Scranton responded

BADTEMPER1, Thank you for the great feedback! We're so glad to hear that our team was courteous and eager to assist with all your questions. Your recommendation means the world to us, and we truly appreciate you spreading the word. We look forward to welcoming you back anytime! Warm regards, The Sales Team Toyota of Scranton

January 30, 2025

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Employee Rating

Quick and friendly. Comfortable environment to wait for vehicle. Very straightforward and unfriendly you of all things that need attention. Not pushy. More

by CREEGE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailee Politz

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Feb 03, 2025

Toyota of Scranton responded

CREEGE2020, Thank you for your feedback! We're glad to hear you had a quick and friendly experience and found our waiting area comfortable. We always strive to be straightforward and informative without being pushy. We appreciate your business and look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

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Employee Rating

Nice people. Nice property. Fair dealings. Helpful beyond expectations. Follow up on any quesions/issues was good. I guess the only negative is this 15 word min More

by MANFREDWKING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

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Jan 03, 2025

Toyota of Scranton responded

MANFREDWKING, Thank you for your kind words and for taking the time to leave a review! We're so glad to hear you had a positive experience with our team and found us helpful beyond expectations. We appreciate your feedback about the review length too—sometimes less really is more! If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, The Sales Team Toyota of Scranton

January 02, 2025

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Salesman was great, never too pushy. Finance department was too fast in my opinion. Felt like they were in a hurry or wanted to get something by on me. I wasn’t in a rush but felt like t More

by JSKISCIM54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

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Jan 03, 2025

Toyota of Scranton responded

JSKISCIM54, Thank you for taking the time to share your experience. We're glad to hear you had a positive interaction with your salesman and appreciated his approach. We also appreciate your feedback regarding the finance process. It's never our intention to make anyone feel rushed, and we apologize if that was the impression you got. Your comments will help us improve, as we want every part of the process to feel clear and comfortable. If you’d like to discuss your experience further, please feel free to reach out to us. Thank you again for your business! Warm regards, The Sales Team Toyota of Scranton

December 27, 2024

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Employee Rating

Just went back to Toyota after years of Ford. Toyota hands down the best in regards to service to the customer. I’m glad to be back in the Toyota family More

by SQUIRREL672024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Justin Cheverez

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Dec 27, 2024

Toyota of Scranton responded

SQUIRREL672024, Welcome back to the Toyota family! We're so glad to have you with us again and thrilled to hear that you’re enjoying the customer service experience. Thank you for choosing Toyota—we’re here to keep providing you with top-notch service for years to come. We appreciate your kind words and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

September 29, 2024

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Employee Rating

My wife and I had a pleasant experience working with Gerardo and George, it was a very quick process, the car was beautiful, and we were in and out. More

by LOGANTHOMAS19969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas

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Sep 29, 2024

Toyota of Scranton responded

LOGANTHOMAS19969, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Gerardo and George provided you with a pleasant and efficient car-buying process. We always strive to make the experience smooth and enjoyable for our customers, and we're glad we could make that happen for you and your wife. Enjoy your beautiful new car, and if you ever need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

September 25, 2024

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Employee Rating

Good experience this time. Like "G" he was very perfessional and explained everything out to us about the deal. More

by SHAYFARM1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins, Justin Cheverez

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Sep 26, 2024

Toyota of Scranton responded

SHAYFARM1998, Thank you for sharing your feedback! We’re glad to hear that you had a good experience with us this time, and that "G" was able to assist you professionally and explain everything clearly. We’ll be sure to pass along your kind words to him! If there’s anything else we can help with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to seeing you again! Warm Regards, The Sales Team Toyota of Scranton

September 03, 2024

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Employee Rating

Good communication, made an effort to find a vehicle that I wanted, friendly and welcoming. More

by Ean Blank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez, Jake Ferris

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Sep 04, 2024

Toyota of Scranton responded

Ean Blank, Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our communication and the effort we made to find the perfect vehicle for you. It’s great to know that you found our team friendly and welcoming. Your satisfaction is our top priority, and we’re glad we could meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

May 10, 2024

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Employee Rating

Great experience. Easygoing Process and accommodation. They really know their car well. Can offer good deal and superb customer service experience. More

by SALYVICTORINO92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

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May 10, 2024

Toyota of Scranton responded

Thank you, SalyVictorino92, for taking the time to share your experience with us! We're thrilled to hear that you had a great and easygoing process with us at Toyota of Scranton. Providing excellent customer service and ensuring our customers feel accommodated is our top priority. We're glad our team's knowledge of our cars and their ability to offer good deals contributed to your satisfaction. Your feedback means a lot to us, and we appreciate your business. If you ever need anything else, don't hesitate to reach out. Warm regards, Toyota of Scranton Sales Team

May 08, 2024

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Employee Rating

The whole transaction went very smoothly. Sales and finance departments were great. Love the car so far. More

by GRAVEMASTER217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

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May 08, 2024

Toyota of Scranton responded

It's wonderful to hear about your positive experience at Toyota of Scranton, GRAVEMASTER217! We're delighted that your transaction went smoothly and that both our sales and finance teams provided excellent service. Enjoy your new car, and if you ever need anything in the future, don't hesitate to reach out. We appreciate your feedback and your business! Warm Regards, The Guest Experience Team Toyota of Scranton

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