Gerardo Dorantes

Responded to our flat tire emergency immediately without an appointment. Yada, Yada, Yada, Yada, Yada an appointment. Yada, Yada, Yada, Yada, Yada More

by Allenandmelanie Verified Customer Verified Customer

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Have purchased four cars in the past three years and more than likely be back in the next year for my grand daughter Great service than likely be back in the next year for my grand daughter Great service More

by erieben Verified Customer Verified Customer

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Very friendly. Sales and service department was very professional and courteous. No hassle and fast service. Sales and service department was very professional and courteous. No hassle and fast service. More

by K Lee Verified Customer Verified Customer

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Your salesman went up and beyond the duties that he would be required to sell me a car I mean, he was great he he made me feel comfortable and he helped me to get the car I wanted because of his service I wo be required to sell me a car I mean, he was great he he made me feel comfortable and he helped me to get the car I wanted because of his service I would recommend you and I would come back when I buy my next car. Thank you very much for your services that you provided me. I could not ask for anything more. More

by scuttimyles Verified Customer Verified Customer

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Sameer was honest and very helpful, he made my experience easy and pleasant. I would 100% buy my next Hyundai from him and recommend others to do the same. easy and pleasant. I would 100% buy my next Hyundai from him and recommend others to do the same. More

by dlgoren Verified Customer Verified Customer

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Car had had several issues. Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Fo Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Found one tires was damaged and needed to be replaced. Back up camera having issues. All on a “certified” car More

by bstevens231 Verified Customer Verified Customer

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I had an exceptional experience at Norm Reeves Hyundai Superstore! From the moment I stepped onto the lot, I was greeted warmly by their friendly staff. They listened attentively to my needs and helped me Superstore! From the moment I stepped onto the lot, I was greeted warmly by their friendly staff. They listened attentively to my needs and helped me find the perfect car that suited my preferences and budget. The entire purchasing process was smooth and efficient, thanks to knowledgeable and professional Mr. Sky Kim He took the time to answer all of my questions and made sure I felt confident and informed every step of the way. Not only did I leave with a fantastic new car, but I also left with a great sense of satisfaction knowing that I received top-notch service and support. I highly recommend Norm Reeves Hyundai Superstore to anyone in search of a reliable dealership with a commitment to customer satisfaction. Thank you to the team for making my car-buying experience truly enjoyable More

by Armen Proyan Verified Customer Verified Customer

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Tannaz had a positive attitude and was very helpful with all the questions I asked. all the questions I asked. More

by weizhe95 Verified Customer Verified Customer

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I felt very comfortable and not pressured. every step of the way. The star was our client advisor was Andy Yorn. A consumate professional who was knowledgeable, honest, and wanted to make our every step of the way. The star was our client advisor was Andy Yorn. A consumate professional who was knowledgeable, honest, and wanted to make our experience purchasing the car as pleasant and easy as possible. He had a great rapport with all the other departments which again smoothed the process. When we purchase another vehicle or have friends/family that are interested, we will make it a point to drive the extra distance come to Norm Reeves just so we/they can deal with Andy specifically. Andy definitely went beyond the call of duty on our behalf. More

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We live in Anaheim, and after several frustrating phone calls, and visits to other dealers I found the car we had been looking for on-line! I called to see if the 2022 VW ID4 xxxxxxwas in fact on the lot a calls, and visits to other dealers I found the car we had been looking for on-line! I called to see if the 2022 VW ID4 xxxxxxwas in fact on the lot and ready to drive away. TANNAZ answered my phone call Wednesday morning, confirmed Car was on the lot, and in final inspection and cleaning stages. Wife and I were on the lot at about 11:30, had the Carmax quote verified and matched, Had our Schools 1st Auto-Convenience Check verified and approved, and then sent to Finance for all the initials and signatures. Our “goal” was to be done and driving away in 1 hour!? A lofty goal but TANNAZ is very efficient, even while multi-tasking, and we were done with all the paperwork, and ready to drive away right at 1PM!! IN-N OUT in 90 minutes!!?? TANNAZ, is very detailed oriented and remembered to remove my custom plates from the trade vehicle. IF there is a vehicle on this Norm Reeves Hyundai lot, new or used, Call and ask for TANNAZ, easily the best auto dealer employee I have ever worked with. She understood what we wanted, and what the time goal was, and I have never had a car buying experience completed this efficiently and FAST! THANK YOU TANNAZ, and all your Norm Reeves support people from the GM to the used car sales manager, (Clay), and even to the guys in the back of the house that prepped, cleaned and washed my new/used VW ID4! More

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